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Luncheon Program
Date: September 7, 2007 Topic: Destination LA..... Developing THE Brand Speaker: Michael C.R. Collins - Executive VP, LA Inc. Location: Sheraton Delfina Luncheon Program Date: October 17, 2007 Topic: Envisioning the Future: What the DOSM MUST know to be successful! Speaker: Fran Brasseux - Executive Vice President, HSMAI Location: Millennium Biltmore Hotel, Los Angeles 
Friday - September 7, 2007 
Destination LA.....Developing THE BrandLuncheon ProgramHSMAI-LA will be hosting a luncheon meeting for 2007 ISES LA SoCal Educational Conference with our Keynote Speaker: Michael C.R. Collins, Executive VP of LA Inc. HSMAI LA is honored to be invited by ISES-LA to host this important "keynote luncheon meeting" for the attendees from all-allied association members and their guests - MPI, ISES, NACE, PCMA, and ABC. ISES-LA is celebrating their legacy by presenting their First Annual ISES SoCal Education Day Conference on Friday, September 7, 2007 @ the Sheraton Delfina in Santa Monica from 8 a.m. to 7 p.m.
Vanessa DeLaire
Sofitel Hotel Jeffrey Guillory Millenium Biltmore Teena Belling Beverly Hilton Erik Dahlerbruch Westmont Hospitality Group Linda Parlopino - Twin Palms Pasadena  Emi Suruki How did you hear about HSMAI? Why did you join HSMAI? Job duties: Hobbies and/or Special Interests Awards: Other comments: 
FEATURED ARTICLE
 Hospitality
Leaders Take Note: The Bill Walsh Legacy | By David M.
BrudneyBill Walsh was an extraordinary visionary, communicator and mentor whose legacy far transcends football and sports in general. He was a quintessential business model for anyone who manages and motivates athletes or employees - - especially so today for our hospitality industry. Pro football fans old enough to remember the San Francisco 49ers’ dynasty of the ‘80s are mourning the loss of the Hall of Fame coach and three-time Super Bowl champion who died recently at the age of 75 after a three-year battle with leukemia. View Article | Print Article | Send to a Friend ECONOMIC INSIGHTS  PricewaterhouseCoopers
forecasts another record number of occupied rooms for U.S. lodging
industry this Labor Day weekend30 August 2007 | New York, | According to PricewaterhouseCoopers LLP, the U.S. lodging industry will achieve a new record number of occupied rooms per night – 3.12 million – this Labor Day weekend. The previous Labor Day weekend record of 3.08 million occupied rooms per night was achieved in 2004. View Article | Print Article | Send to a Friend Weekly
U.S. Lodging Performance 08/19/07 - 08/25/07 | Smith Travel
Research30 August 2007 | Smith Travel Research (STR) is the recognized leader in providing accurate, actionable information and analysis to the lodging industry. Since 1985, the company has served the industry operating on the key principals of integrity, confidentiality and customer service. STR provides timely information and analysis to all major North American hotel chains and a growing number of chains in Europe and Asia. View Article | Print Article | Send to a Friend Hotel
Room Rates Rise Globally | HRG Releases Top Ten Most Expensive Cities
Worldwide29 August 2007 | HRG UK’s 2007 half year hotel survey has revealed continued growth and a strong average rate performance for the hotel industry worldwide. Moscow once again achieved the highest average room rates, alongside significant growth in the rapidly developing markets of Dubai and Mumbai. View Article | Print Article | Send to a Friend Carlson
Wagonlit Travel Associates Unveil 2007 Fall Travel Trends
Survey29 August 2007 | MINNEAPOLIS | Vacation travel is officially up over the same time last year, according to the comprehensive 2007 Carlson Wagonlit Travel Associates Fall Travel Trends Survey, which provided several surprises about the travel forecast for the remainder of the year. View Article | Print Article | Send to a Friend Winds
of change | Does climate change spell crisis or opportunity for the
tourism industry? | Deloitte23 August 2007 | The 2006 Stern report concluded that, "the scientific evidence is now overwhelming: climate change presents very serious global risks, and it demands an urgent global response". The business community must also consider these risks and determine its response, and the tourism industry is likely to be impacted more than most. View Article | Print Article | Send to a Friend  HOTEL HIGHLIGHTS & OPENINGS Global
Hyatt Corporation Expands Shareholder Base30 August 2007 | CHICAGO | Tom Pritzker, Chairman of Global Hyatt Corporation, announced today that Madrone Capital Partners, a private investment firm affiliated with Rob Walton and his family, and entities affiliated with Goldman Sachs Capital Partners have agreed to invest a total of $1 billion to acquire equity securities in Global Hyatt Corporation. View Article | Print Article | Send to a Friend Wyndham
Hotels and Resorts Appoints Senior Vice President of
Operations29 August 2007 | PARSIPPANY, N.J. | Wyndham Hotels and Resorts today announced the appointment of David Martin, a 22-year industry veteran who most recently headed hotel operations for Kimpton Hotel and Restaurant Group, as senior vice president of operations. View Article | Print Article | Send to a Friend ELEMENT
Hotels to Wake Up Extended Stay Options for Travelers29 August 2007 | WHITE PLAINS, N.Y. | Travelers to Irving, Texas can now awaken to a new mode of extended stay travel. Today, Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT), announced an agreement with Sava Holdings, LTD. to open an Element hotel in Irving, Texas in October of 2008. Inspired by Westin Hotels & Resorts, Element Irving will mark the beginning of construction with a “Ground Awakening” event on September 6, 2007. View Article | Print Article | Send to a Friend Priceline.com
Finds Labor Day Travelers Are More Attracted To Big Cities Than
Beaches27 August 2007 | NORWALK, Conn. | Blame it on the recent rains, the storms, or maybe the sudden temperature dip in some parts of the U.S. Whatever the reason, big cities are out-polling the beaches in priceline.com’s (Nasdaq: PCLN) 5th annual survey of the 50 most-popular destinations for the upcoming Labor Day holiday. View Article | Print Article | Send to a Friend Key
Preliminary Findings of the ISPA 2007 Spa Industry Study22 August 2007 | LEXINGTON, Ky. | Journalists from global television networks, the world’s largest newspapers and most popular magazines were introduced to 25 of the world’s top spas during the 2007 International SPA Association Media Event. Held Aug. 9 in New York, N.Y., the more than 140 leading journalists in attendance were the first media to learn the findings of inaugural research on the global spa consumer as well as new statistics on the U.S. View Article | Print Article | Send to a Friend   Presented in a half-day format on the Tuesday preceding HSMAI's Affordable Meetings National in Washington, DC, this conference allows hotel sales staff an additional component of targeted, educational programming. Click Here for more information! FEATURED REPORT  Monthly U.S.
Lodging Performance July 2007 | Smith Travel ResearchSmith Travel Research (STR) is the recognized leader in providing accurate, actionable information and analysis to the lodging industry. Since 1985, the company has served the industry operating on the key principals of integrity, confidentiality and customer service. STR provides timely information and analysis to all major North American hotel chains and a growing number of chains in Europe and Asia. Individual hotels, management companies, appraisers, consultants, lenders and other lodging industry analysts also rely on STR data for the accuracy they require.
 BUSINESS/MEETINGS Hsmai’s
Affordable Meetings® National Receives Continued Backing With Sponsors
& Supporters For 2007 Program27 August 2007 | MCLEAN, VA | Celebrating new and continued commitments with highly-respected industry companies, the Hospitality Sales & Marketing Association International’s (HSMAI) 18th annual Affordable Meetings® National show, taking place Sept. 5-6, 2007 at the Washington Convention Center in Washington, D.C., enthusiastically welcomes a first-time event Benefactor, new supporters and the return of valued sponsors. View Article | Print Article | Send to a Friend Findings
Show More Meetings Being Planned & Emphasis On ‘green’ Meetings
According To Results Of HSMAI’s Affordable Meetings® Survey23 August 2007 | MCLEAN, VA | According to a survey of pre-registrants attending the 18th annual Hospitality Sales & Marketing Association International’s (HSMAI) Affordable Meetings® National show taking place Sept. 5-6, 2007 at the Washington Convention Center in Washington, D.C., an overwhelming number of respondents, (83.9%) will be looking for new resources during the show. View Article | Print Article | Send to a Friend INTERNATIONAL Wyndham
Hotel Group Announces Second Asian Expansion Initiative31 August 2007 | PARSIPPANY, N.J. | Announcing the second agreement for the expansion of its economy brands in Asia this week, Wyndham Hotel Group, a subsidiary of Wyndham Worldwide Corporation (NYSE: WYN), of Parsippany, N.J., today said a major construction firm has committed to develop at least 38 Super 8® and Days Inn® hotels throughout India by 2011. View Article | Print Article | Send to a Friend Shangri-La
Hotel, Mumbai To Open 200930 August 2007 | Shangri-La Hotels and Resorts, Asia Pacific’s leading luxury hotel group, has signed an agreement with Pallazzio Hotel and Leisure Limited (a wholly owned subsidiary of Phoenix Mills Limited) to manage the Shangri-La Hotel, Mumbai, opening the end of 2009. View Article | Print Article | Send to a Friend Carlson
Hotels Worldwide Adds Six New Hotels to its Global Portfolio During July
200730 August 2007 | MINNEAPOLIS | Carlson Hotels Worldwide today announced that six new hotels joined its global portfolio during July 2007. The new properties include a Radisson resort in Fiji; a Park Inn Canada; and four Country Inns & Suites By Carlson properties in Ohio; Michigan, Virginia and Florida. View Article | Print Article | Send to a Friend Groundbreaking
Ceremony For The Tulip Inn At The Ikea Global Concept Store In Delft, The
Netherlands29 August 2007 | Amersfoort (NL), Lausanne (CH), Delft (NL) | Inter IKEA Systems B.V. Chairman and CEO Thomas Bergström, Golden Tulip President & CEO Hans Kennedie, and André Boelaert CEO of STRABAG Benelux host the groundbreaking ceremony to kick-off the construction of the Tulip Inn located next to the IKEA Concept Center in Delft. View Article | Print Article | Send to a Friend Accor
Reports Strong Earnings Growth in First-Half 200729 August 2007 | Consolidated Revenue rose by a reported 8.8% to EUR4,015 million in the first six months of 2007. At constant scope of consolidation and exchange rates, the like-for-like increase was 6.1%, reflecting the ongoing favorable environment in the Services and Hotel businesses. View Article | Print Article | Send to a Friend FEATURED DOWNLOAD  Hitwise Monthly
Travel Category Report - July 2007Traffic Distribution Analysis | Visit Duration Analysis: 37.75% of all visits to the online 'Travel' industry went to the top 10 websites for the month of July, 2007. 47.30% went to the top 20 websites and 68.60% went to the top 100 websites. The average visit duration for visits to the online 'Travel' industry was 8 minutes, 56 seconds for the month of July, 2007. This is a minimal increase from last months average visit duration of 8 minutes, 36 seconds.
TRAVEL INTERNET MARKETING FOCUS What
Hot Internet Marketing Topics are on the Minds of Hoteliers? | By Max
Starkov and Jason Price20 August 2007 | Midway through 2007, hoteliers are already planning their marketing budgets for 2008. In the past few months, HeBS has been bombarded by hoteliers requesting information on some of our favorite topics, including the latest trends in Web 2.0, paid search marketing, eCRM, web analytics and ROI tracking, marketing strategies, technology acquisition, and other topics that influence online marketing budgets. View Article | Print Article | Send to a Friend Invitation
to participate in Survey on Web-Based-Marketing | Rosen College of
Hospitality Management27 August 2007 | I am Dr. Raymond Wang, a professor of information Technology and e-commerce in hospitality and tourism at the Rosen College of Hospitality Management, University of Central Florida. We are conducting an online survey about Web-based marketing strategies in the lodging industry. View Article | Print Article | Send to a Friend Farecast
Launches Hotels Search | First to offer innovative new beta Hotel Rate Key
pricing technology to help you know where to stay and find the best hotel
deal for your money29 August 2007 | SEATTLE, Farecast.com, the smart travel search site, announced today the beta version of Farecast Hotels search. Farecast customers can now shop for both airline tickets and hotel rooms anywhere in thousands of cities worldwide. With Farecast Hotels, Farecast introduces Hotel Rate Key, an innovative new hotel pricing technology that empowers consumers to know where to stay by indicating if the current rate for a hotel is a deal, or not a deal. View Article | Print Article | Send to a Friend New
NBTA Meetings Management Papers Now Available Online20 August 2007 | The National Business Travel Association (NBTA) announced today that the three latest installments in the Framework for Success series on strategic meetings management are now available online for NBTA members. The papers, published as part of the NBTA Groups & Meetings Committee’s seminal series on the subject, were also recently distributed on CD at the 2007 NBTA International Convention & Exposition in Boston. View Article | Print Article | Send to a Friend REVENUE MANAGEMENT FOCUS Five
Things Hoteliers Can Do, Today, to Improve Sales | By Neil
Salerno23 August 2007 | First, stop thinking that lowering your rates will sell more rooms and increase room revenue. It may sell a few more rooms, but it rarely sells enough rooms to offset lowered rates. It’s simple economics; simply selling more rooms increases expenses, while even slightly higher rates increase profit. As occupancy demand increases, ADR should increase as well. View Article | Print Article | Send to a Friend Web
2.0 And Hotel Sales Strategies For 2008 | By Carol Verret21 August 2007 | So you think your clients aren't out there talking about you? You think that clients and potential clients don't exchange their thoughts about the experiences they have had at your hotel? Think again! If the term Web 2.0 has you scratching your head, you are not alone. However, it is important that hotel sales departments get up to speed on the concept. View Article | Print Article | Send to a Friend Once
Again, Revenue Gains Overcome Expense Growth | By Robert
Mandelbaum21 August 2007 | A familiar pattern repeated itself in 2006 – strong gains in hotel revenues surpassed significant expense growth, which resulted in double-digit increases in unit level hotel profits. In 2006, the average hotel manager in our Trends in the Hotel Industry survey achieved a 13.3 percent gain in operating profits , the third consecutive year of bottom-line increases in excess of ten percent. View Article | Print Article | Send to a Friend RESORT MARKETING FOCUS Pictures
| The Venetian Macao Opens Its Doors to the World29 August 2007 | Special Administrative Region of the People's Republic of China, Aug. 27 /PRNewswire-FirstCall/ -- With tens of thousands of guests, VIP's, and more than 1,200 members of the media flocking from throughout the region and across the world to see it and experience it, The Venetian(R) Macao-Resort- Hotel opened its doors today and with it ushered in a new chapter in the storied history of Macao. View Article | Print Article | Send to a Friend Interstate
Hotels & Resorts to Manage First EuroSuites Condo-Hotel in Miami,
Fla.20 August 2007 | ARLINGTON, Va., Interstate Hotels & Resorts (NYSE:IHR) , one of the nation's largest independent hotel management companies, today announced that it has been selected to manage the EuroSuites luxury condo-hotel in the Doral area of Miami, Florida. The nearly completed 368-suite property is being developed by Concalpro Group Corporation and asset managed by EuroSuites Hospitality Group, both headed by Adel Wulff. View Article | Print Article | Send to a Friend Tennessee
Timeshare Industry Contributed $1.1 Billion in 2005 to Statewide Economy,
According to AIF Study by PricewaterhouseCoopers11 July 2007 | Washington, The Tennessee timeshare industry supported an estimated $1.1 billion of statewide economic output in 2005, according to a study conducted by PricewaterhouseCoopers and released today by the ARDA International Foundation (AIF), the research and educational arm of the American Resort Development Association (ARDA). View Article | Print Article | Send to a Friend HOTEL DIRECTOR OF SALES & MARKETING PricewaterhouseCoopers
Finds High Levels Of Customer Satisfaction With Lodging22 August 2007 | NEW YORK, PricewaterhouseCoopers research and data from the American Customer Satisfaction Index (ACSI), the US Department of Labor and Smith Travel Research show that although there was a small decrease reported in the first quarter of 2007, customer satisfaction levels in the lodging industry are at positive record levels with a recent high index value of 75 in 2006. View Article | Print Article | Send to a Friend How
People Choose – A Primer On Choice Research | By Keith
Chrzan27 August 2007 | There is a science to studying choice. This science serves as the foundation to conjoint analysis (product optimization and pricing research), as well as approaches to brand equity research and competitive loyalty models. View Article | Print Article | Send to a Friend Social
Media Marketing and the Hotel Industry | By Alan E. Young27 August 2007 | With Social Media communities such as Facebook rapidly consuming the online environment, hoteliers should take notice of this trend and engage with their customers to help encourage communication about their brand. View Article | Print Article | Send to a Friend Avoid That
Huge Hotel Bill………keep Away From The Mini Bar! |
Travelmole.com24 August 2007 | A report by AAP says, I'm lying in a hotel bed, head throbbing, memories of the night before disjointed and my mouth feels like cotton wool. A bottle of water has conveniently been placed on the bedside table - a saving grace. The seal is broken, the first sip is heaven, and then I pay for it. Literally! View Article | Send to a Friend Welcome to the new world of
room service | MSNBC.com23 August 2007 | Goodbye limp French fries, hello fine dining: Room service has woken up from a long, dull nap. Whatever you want, you can get it 24 hours a day at some hotels—whether it's on the menu or not. And it when it arrives, it may come in courses served sequentially, as in a fine restaurant. Can't decide between the 1,000 different wines offered? No problem. The room-service sommelier will be happy drop by. View Article | Send to a Friend SALES & MARKETING FACULTY Hospitality
Students At University Of Houston Take Learning On The Road31 August 2007 | HOUSTON | Casinos, hunting ranches, luxurious resorts and top-rated restaurants aren’t just vacation destinations. They also are student internship destinations at the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management. And one of the hottest requests: the United Arab Emirates. View Article | Print Article | Send to a Friend Cornell
Hotel School Renames Journal on Hospitality Management, Cornell
Hospitality Quarterly27 August 2007 | Ithaca, NY, The hospitality industry’s leading journal of applied research, Cornell Hotel and Restaurant Administration Quarterly, will change its name to Cornell Hospitality Quarterly, and will feature more industry - specific content beginning with the February 2008 issue. The journal will be adding new industry content that will reflect the evolution of both the hospitality industry and the journal itself. View Article | Print Article | Send to a Friend Learning
from Leaders: Cornell Hotel School Launches Fall Semester with Dean's
Distinguished Lecture Series27 August 2007 | Ithaca, NY | For the 45th consecutive year, prominent hospitality leaders will share their wisdom and experience with students in the Dean’s Distinguished Lecture Series at the Cornell Hotel School this fall. Each Friday entrepreneurs and executives will talk about their careers, giving students direct insight into what it takes to thrive in the hospitality industry. View Article | Print Article | Send to a Friend PolyU
Invites Industry Participation in Shaping Future Hotel Rooms22 August 2007 | With a view to setting new standards for hotel rooms of the future, the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) is inviting industry participation in developing prototype guest rooms for its new teaching and research hotel. Scheduled for completion in 2010, the hotel will form a key part of the School’s dedicated premises located in Tsimshatsui East near the PolyU campus. View Article | Print Article | Send to a Friend HSMAI
Seeks Judges For 51st Annual Adrian Awards, The World’s Largest
Travel-marketing Competition22 August 2007 | MCLEAN, VA | The Hospitality Sales & Marketing Association International (HSMAI) announced today a call for seasoned advertising and marketing experts to serve as judges in its annual travel and hospitality marketing competition – the Adrian Awards. With the process transitioned to an online entry and judging format three years ago, participants can judge entries at their leisure from anywhere in the world. View Article | Print Article | Send to a Friend The
Fred Parks Boardroom at the UH Conrad N.Hilton College of Hotel and
Restaurant Management.17 August 2007 | HOUSTON, Plush leather chairs lounge around a granite table, while vintage wines nest coolly in their racks, waiting for the perfect pairing for lunch or dinner. Nearby, a grouping of couches and tables invite. On the wall, a plasma television is ready for the flashiest of presentations or the most heated competitors of the field. The elegant and livable space is the new Fred Parks Boardroom at the University of Houston Conrad N. View Article | Print Article | Send to a Friend COLUMNS Blackstone’s
Acquisition of Hilton, The Art of Groveling, The Origin of Franchising,
Key Facts about Franchising, Quote of the Month | Nobody Asked Me, But….
No. 31 | By Stanley Turkel, MHS, ISHC30 August 2007 | Blackstone’s Acquisition of HiltonIf you want my considered opinion about the Blackstone acquisition of Hilton, just remember that private equity investors buy and sell companies usually with other people’s money. They put up a tiny slice of their own capital and multiply it with investments from pension funds, wealthy individuals and foreign government investments. View Article | Print Article | Send to a Friend Hotel
Lawyer: Ali Kasikci accepts MD position at Montage Beverly Hills. Luxury
hotel and residential mixed-use project on a fast track now! | By Jim
Butler30 August 2007 | Hotel Lawyer in Beverly Hills with good news for luxury hotel mixed-use aficionados. The trend of hotel mixed-use continues. This time, Beverly Hills will get its turn as the city anxiously awaits the latest luxury hotel development by the internationally acclaimed Montage Hotels & Resorts. View Article | Print Article | Send to a Friend Delivering
on Your Brand Promise – One Location at a Time | by Michelle Roseman
Turner28 August 2007 | Is there a worse time for a customer to realize your organization doesn't deliver on its brand promise then when you need it most? Our family was on the road, in the middle of a long day of travel when our toddler experienced her first bout with the flu. It was a stressful situation, but we felt somewhat relieved when we spotted a major mass merchandiser and took the next exit. View Article | Print Article | Send to a Friend How to
Use Facebook to Market your Restaurant, Cafe, Hotel or Bar | By Ken
Burgin28 August 2007 | Facebook is the hot new way to connect with people. It has millions of members worldwide, and thousands of them are within your area. It's an excellent way to link with customers new and old. Your customers are already using it, you just need to make a connection - and it's not just teens (and it's not a dating site). Join for free and add information about your business in your profile. View Article | Print Article | Send to a Friend For
Many The Job’s Too Much | By Joseph M. Gravish20 August 2007 | The statistics alone are telling: Locally one-half leave before they hit the five-year mark; 29% statewide; 24% nationwide. | In a few struggling places, inexperience (defined as less than five years on-the-job) approaches 70%. | New hires find the job more difficult than they expect. View Article | Print Article | Send to a Friend  FEATURED RSS FEED: eMarketer
Women and Word of
MouthMarket testing that builds buzz. Texting to Teens from
E-MailCould full-sentence texting be next? Online Advertisers
Start to Think LocallyWho you gonna click? Internet Radio Has a
FutureBen Macklin, Senior Analyst Buyers Transact at
All Retail ChannelsDon\'t care how—I just want it now. Business Blogging
Still RareFew firms willing to enter blogosphere. Will Internet Kill
the Radio Star?Unfortunately, for traditional radio operators, someone is touching that dial. YouTube Introduces
Ads in VideosUsers will also pay a one-time fee for some content. Internet Keeps Young
People UpbeatTech is part of a balanced life for most youths. Print and Digital
Need Not CompeteThe Web is effective, but some find it intrusive. More RSS
FeedsNEW ECONNECT RSS FEEDS NOW AVAILABLE!  Stay on top of what's
happening in your city and the industry. As an HSMAI member, you can now
customize your eConnect news and information to include daily news from
your choice of more than 40 city Business Journals. The HSMAI Foundation's
eConnect research and resource site now gives you the choice of adding
news feeds (via Real Simple Syndication, or RSS) that are updated
throughout the day from Business Journals as well as the top hospitality
industry and consumer publications. Just click here, log in to eConnect if
you aren't already, and choose from the list of available feeds. Click
here to learn more...HSMAI
Seeks Judges For 51st Annual Adrian Awards, The World’s Largest
Travel-marketing Competition22 August 2007 | MCLEAN, VA | The Hospitality Sales & Marketing Association International (HSMAI) announced today a call for seasoned advertising and marketing experts to serve as judges in its annual travel and hospitality marketing competition – the Adrian Awards. With the process transitioned to an online entry and judging format three years ago, participants can judge entries at their leisure from anywhere in the world. View Article | Print Article | Send to a Friend 25th
Anniversary Special Issue Of HSMAI Marketing Review Features Section on
Sustainable Practices17 August 2007 | MCLEAN, VA | Celebrating 25 years of content-rich publishing for hospitality and travel sales and marketing professionals, the HSMAI Marketing Review just released its summer 2007 anniversary issue with an all-encompassing special report on “Going Green” and sustainable practices related to the travel industry. View Article | Print Article | Send to a Friend FEATURED EVENTS  HSMAI
Hotel Sales Strategy Conference
4 September 2007 With
content specifically tailored to hotel sales leadership, session topics at
HSMAI's newest strategy conference will include innovations in sales
leadership, e-commerce for the DOSM, a "voice of the customer" panel
presentation by meeting and event planners representing a variety of sales
markets, and the release of a new HSMAI Foundation special report with
Travel Industry Association (TIA) on Social Media and Travel. Washington, DC  HSMAI’s
Affordable Meetings® National 2007
5 - 6 September 2007 HSMAI's
Affordable Meetings® is a unique, FREE trade show and conference for
cost-conscious meeting planners, which takes place annually in three
locations across the country.Washington, DC  HSMAI
Travel Internet Marketing Strategy Conference (at HEDNA)
6 December 2007 HSMAI’s
Travel Internet Marketing Strategy Conference is a conference designed to
bring leading industry experts together to discuss the hottest issues and
trends in Internet marketing. HSMAI's Internet Marketing Strategy
Conference will take place in conjunction with the annual HEDNA
Conference. Phoenix, AZ  HSMAI/CHA
Caribbean Sales & Marketing Strategy Conference
13 - 14 December 2007 Sales
and marketing professionals in the Caribbean will take away a wealth of
information and resources pertaining to the hottest topics, issues and
trends that are invaluable for growing their business when the first
Caribbean Hotel Sales and Marketing Strategy Conference convenes in San
Juan, Puerto Rico, Dec. 13-14, 2007. Puerto Rico All HSMAI
EventsAll Upcoming
Industry EventsFEATURED HSMAI UNIVERSITY PROGRAMS  HSMAI University programs for 2007 are aligned with HSMAI's
Special Interest Groups to offer specialized content to support business
needs in revenue management, Internet marketing, hotel director of sales
& marketing and resort marketing. Every aspect of the content and
support material included in the HSMAI University program has been
specifically designed and developed for those involved in sales and
marketing, including an inventory of subject matter appropriate to
individuals with responsibilities ranging from entry-level to
advanced.HSMAI-U offers workshops and seminars in various cities, and "Webinars" incorporating 60-minute presentations conducted "live" via the web with audio conference linkage. SPECIAL HSMAI UNIVERSITY PROGRAMS WITH PETER STARKS The seminars are "one-of-a-kind" computer simulation experiences for hospitality executives in sales and marketing, revenue management, and any executive with revenue responsibility. Space is limited in these programs and we expect to sell out soon, so please register today. Business Acumen for Business Results: - September 19, 20, and 21 Revenue Management For Business Results: - September 22 and 23 » Click Here to view a demonstration of this program «  HSMAI University Webinars are recorded and archived. To learn more and purchase archive copies, please click here.
Rejection is easier for some people than it is for others. It doesn't matter who you are, repeated rejection can sting. You may need a strategy for keeping your spirits up if you are marketing something where a LOT of rejection is part of the process. Have your team celebrate each success. When one person breaks through and makes a sale, take time for high five's all around. It is not nearly so hard to remain enthusiastic when others around you are smiling. This simple strategy is standard for sports teams. In an endeavor where attitude is critically important, it works wonders to have the entire team celebrate successes. Those who are failing are buoyed by those who succeed. If you work by yourself, arrange to have others you know stay in touch via phone. Even an occasional short voice mail message can make a difference. Those on the Internet can use a simple mailing list (see egroups.com) to do the job.
When you send a message in Outlook, it is placed in the Outbox and queued to be delivered when Outlook has established a connection to the outgoing mail server. If you open and close the message while it is still in the Outbox, however, its status is changed and it is not sent. The message's appearance also changes from italicized to normal. To resend a message stuck in the Outlook Outbox:
Upon the next connection, Outlook will deliver the message (unless, of course, you open and close it again). |
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