HSMAI: Greater Los Angeles Chapter | eNews
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Calendar
Luncheon Program
Date: August 19, 2008
Topic: 2008 Hotel Consumer Study
Location: The Langham, Huntington Hotel & Spa

1/2 Day Education Program & Mixer
Date: Sept 9, 2008
Topic:TBA
Location:Anaheim Marriott
Current Events

Tuesday, August 19, 2008

Luncheon Program

11:30 AM – 1:30 PM
2008 Hotel Consumer Study
The Langham, Huntington Hotel & Spa
1401 S. Oak Knoll
Pasadena CA 91106

Details   RSVP


This event Sold Out last year so Register Early!

Join us as Sam Thanawalla, Director, Global Travel and Hospitality Practice at J.D. Power and Associates, discusses results from the North American Hotel Guest Satisfaction Study, the latest trends in guest preferences in all different segments of the market, what is working and what is not.

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Chapter News
On The Move
Jairo Torres
Custom Hotel

Mark Schwabenbauer
Marriott Courtyard Culver City

Cimmie Torbert
Westin Bonaventure

Greg Milligan
Radisson Culver City

George Martinez
Marriott Courtyard Monrovia

Kelda Nelson
Kor Hotel Group

Christi Evans
W Hotel Los Angeles

John Kiszla
Intercontinental Century City

New Member Spotlight

Ferris Zeyadeh
Group Sales Manager
Belamar Hotel
Phone: 310-750-0332

How did you hear about HSMAI?
I got a notice about Affordable Meetings in Long Beach and saw that there was a big saving to exhibit if one is a member.  Also, I had heard of HSMAI years ago when I worked for Marriott.

Why did you join HSMAI?
I looked on the web site and saw how active the chapter was with networking events and other programs.

I thought it was a great networking source and a good opportunity.

Job duties:
I handle Group Sales.  So basically selling the Belamar's Conference Center, the only one in the South Bay, as well as Corporate Groups, Government, and Associations.

Other organization I'm involved in:
I volunteer at the YMCA and have a good relationship with the Director at the Brentwood location.

Hobbies and/or Special Interests
The Holistic Arts, definitely  And who doesn't want to try new cuisines.  Other than that I'm really interested in any activity which promotes youth development, like I do at the YMCA, camping trips, playing basketball, etc.

Tell us about your immediate family:
Single basically.  I have family in Los Angeles.

Other comments:
The Belamar Hotel is a trendy boutique property and recently had a 2.5 million dollar renovation.
We have a brand new and the only Conference Center in the South Bay.  Our restaurant, Second Story, is new as well.
Our Ballroom is also brand new and great for weddings and other social events

New Members
Ms. Helen Gavin
Colins School of Hospitality
Mr. Michael Spencer
Sportsmen’s Lodge Hotel




Membership Renewals
Ms. Sheri Bender
SynXis
Mr. Todd Cahill
Globiwest Management
Mr. Dan League
Market Infusion
Ms. Janine Magyar
Disney Reg Ent.
Mr. Lynn Marston
Sportsmen’s Lodge Hotel
Ms. Bonnie Reuben
Bonnie Reuben Communications
Ms. Charlotte Robertson
Sportsmen’s Lodge Hotel
Ms. Garrian Young
Sheraton Cerritos Hotel




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Industry News
FEATURED ARTICLE
Lessons from the Field | Updating marketing and sales strategies mid year NOW is essential | By Dr. John Hogan, CHA MHS CHE
I have learned in my career to consider the marketplace, the competition and the overall trends and cycles if I expect to be successful. In the past, this has usually meant creating an annual marketing plan and working that plan. Weekly and monthly action plans would lead to quarterly reviews and updates. The next year's plan would take those updates and trends and as a team or a corporation, we would decide the next plan of strategies and tactics.
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Michael J. 'Shiny' Dimond
Hospitality Industry Mourns Loss of Celebrated Leader, Mike Dimond
25 June 2008 | MCLEAN, VA (June 24, 2008) – Yesterday, the hospitality industry suffered a loss with the death of Michael J. "Shiny" Dimond, 67, who passed away after suffering a heart attack. Widely recognized as one of the top hotel marketing executives in the nation, Dimond's career spanned more than four decades.
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ECONOMIC INSIGHTS
[MULTIMEDIA] Room for Improvement | Interview with Jonathan Tisch, Bill Marriott and Barry Sternlicht | msnbc.com
10 June 2008 | A check on hospitality, with Jonathan Tisch, Loews Hotels CEO; Bill Marriott, Marriott International CEO and Barry Sternlicht, Starwood Capital CEO. Interview taped at 30th Anniversary NYU International Hospitality Industry Investment Conference.
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Encouraging Tourism Innovation for Climate Neutrality | UNWTO Reports
10 June 2008 | Tourism's contribution to human development is undisputed – as an economic growth engine for rich and poor nations, as a force for social and cultural cohesion, as a vehicle for environmental stewardship – particularly in emerging and least developed markets.
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Hotel CEOs Lament Softening Demand, Foresee Some Discounting | BTNonline
6 June 2008 | Chief executives of three multibrand hotel companies today acknowledged tougher times ahead for the next year and a half and an upcoming corporate hotel program negotiating season that will be, from their perspective, more difficult in which to achieve rate increases.
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2008 Study On Hotel Room Taxes Quantifies Economic Impact
19 June 2008 | The American Hotel & Lodging Association (AH&LA) releases its 2008 Room Taxes and the Economic Impact on the Industry, analyzing the full impact on hotel tax changes on sales, jobs, and government revenue. Funded by the American Hotel & Lodging Educational Foundation (AH&LEF) and conducted with assistance from Smith Travel Research, Charles W. de Seve, Ph.D., conducted this study as a follow up to similar projects in 1997 and 2003.
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Weekly U.S. Lodging Performance 06/08/08 ‐ 06/14/08 | Smith Travel Research
19 June 2008 | Smith Travel Research (STR) is the recognized leader in providing accurate, actionable information and analysis to the lodging industry. Since 1985, the company has served the industry operating on the key principals of integrity, confidentiality and customer service. STR provides timely information and analysis to all major North American hotel chains and a growing number of chains in Europe and Asia.
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Europe: Profits Grow Despite Weakening Economy | TRI Hospitality Reports
10 June 2008 | Profit continues to increase in most European hotel markets in spite of falling average occupancy, according to the latest HotStats survey of ten European cities by TRI Hospitality Consulting. In the four months to April profit grew in seven of the cities surveyed, while average occupancy rose in only two.
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Lodging Econometrics Reports Caribbean, Mexico & Central America Region Has 311 Construction Projects in the Pipeline at the End of Q1 2008
2 June 2008 | Lodging Econometrics (LE), the Global Authority for Hotel Real Estate, reports the Total Construction Pipeline for the Caribbean, Mexico & Central America contains 311 projects and 65,332 guestrooms at Q1 2008. "Development continues at a vigorous pace," according to LE President Patrick Ford.
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NEW! HSMAI is offering a prestigious new professional certification, the CHBA ‐ Certified in Hospitality Business Acumen. Pre‐qualification requirements include experience in the industry as well as a certificate of completion of these two unique training courses offered by HSMAI University and Lynn University, "Managing Business Results" and "Managing Revenue."
Click Here for more information


HOTEL HIGHLIGHTS & OPENINGS
CEO Profile: Starwood, Van Paasschen Both On The Move | usatoday.com
23 June 2008 | NEW YORK | If you want to get to know Starwood CEO Frits van Paasschen, grab your running shoes. His version of a power breakfast is a strenuous, 10‐mile run at 6 a.m. He runs every day and has run 12 marathons.
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Hotels Upgrade Their ‘No‐Stay' Lists | MSNBC.com
20 June 2008 | Most travelers know about the Transportation Security Administration's "no‐fly" list. It's a collection of seemingly random names of passengers who either can't fly or must endure extra security measures for unknown reasons. But did you know that many hotels keep a similar list of guests that they block from making reservations and setting foot on their properties?
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2008 AH&LA Lodging Survey Statistics Support New Hotel Trends
17 June 2008 | The American Hotel & Lodging Association (AH&LA) releases its 2008 Lodging Survey, one of the most comprehensive industry‐wide surveys of its kind, revealing notable trends in all segments of U.S. hotels. Funded by the American Hotel & Lodging Educational Foundation (AH&LEF) and conducted by Smith Travel Research, the research analyzes feedback from more than 10,000 U.S.
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Hilton Hotels Corporation Announces Global Sustainability Goals
5 June 2008 | Hilton Hotels Corporation announced today short and long term goals and objectives towards building sustainability into the core fabric of its businesses worldwide. Christopher J. Nassetta, President & CEO, outlined directional targets for improvement in the company's sustainability performance throughout the next five years within systemwide hotels globally. By 2014, goals for the Hilton Family of Hotels are to:
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Americas Best Value Inn Adds 51 Properties In 23 States In Five Months
19 June 2008 | Americas Best Value Inn (ABVI) continues to rapidly move along the road of expansion, adding 51 new properties and more than 3,000 rooms in 23 states from January 1 through May 31, 2008. Five are new construction properties and a majority of the balance are brand conversions.
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Red Lion Hotels Corporation Promotes Barry Hughes to Senior Vice President, Distribution and Marketing
17 June 2008 | Red Lion Hotels Corporation (NYSE:RLH) announced today that Barry Hughes has been promoted to Senior Vice President, Distribution and Marketing, effective immediately. Mr. Hughes has served Red Lion Hotels Corporation as Vice President, Distribution and Marketing since November 2002. He reports directly to Red Lion Hotels President and Chief Executive Officer Anupam Narayan.
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Marriott International Names Stephanie Linnartz Senior Vice President of Global Sales
17 June 2008 | Marriott International, Inc. (NYSE:MAR) announced today that Stephanie Coleman Linnartz has been named senior vice president, global sales. Ms. Linnartz is responsible for leading the company's worldwide sales force, including the reservations and customer care team, representing approximately 3,000 hotels across nine brands in 67 countries and territories.
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BUSINESS/MEETINGS
Green Events | The New Deal Breaker
30 June 2008 | The Hospitality Sales and Marketing Association International will host three city tour of a seminar addressing "Green Events" in July – Singapore (July 18th), Phuket (July 22nd) and Hong Kong (July 25th).
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Marriott's "QuickGroup" Online Bookings Provides Instant Rates and Availability for Small Groups
17 June 2008 | Bethesda, MD ‐‐ Want a convenient way to compare room prices and hotel locations for your next small group, even if that is at 1:00 am – just go to Marriott's QuickGroup booking site on Marriott.com. The site allows small group customers to enter dates and city locations and check availability around the world for group room blocks between 10 and 25 rooms for up to seven nights.
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For 7th Year in a Row, HFTP Streamlines Annual HITEC Conference Using Passkey's Online Group Housing Technology
16 June 2008 | Passkey, the worldwide leader in online group reservations, today announced that for the seventh year in a row, Hospitality Financial and Technology Professionals ("HFTP") used Passkey as the group housing solution for the 2008 Hospitality Industry Technology Exposition & Conference ("HITEC") in Austin, TX.
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HSMAI's Affordable Meetings® Goes Green
10 June 2008 | Sustainable practices are top of mind with meeting planners, even the Democratic and Republican national conventions will go green this year.
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Top 10 Group Events | May 2008 ‐ North America & Selected Markets
3 June 2008 | Square Footage Meeting Space Occupied, Square Footage Catered, Estimated Number of Attendees. The Knowland Group provides detailed reports on events within a client's competitive set of hotels to over 230 hotels across the United States and Canada. Details include: meeting planner contact information, previous event and size details on all groups surveyed, detailed overview of group's experiences.
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INTERNATIONAL
HVS EMEA Hospitality Enews ‐ Week Ending 20 June 2008
23 June 2008 | Wyndham's Worldwide Drive
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Rezidor announces a new Park Inn in Stuttgart, Germany
19 June 2008 | The Rezidor Hotel Group further strengthens its Park Inn portfolio in Germany and announces the Park Inn Stuttgart – the 181‐room property is scheduled to open in Q1 or Q2 2010. "We are glad to arrive in Stuttgart with our fastest growing brand", comments Kurt Ritter, President & CEO of Rezidor. "The Park Inn will benefit from an excellent location in the city center – only 100 meters away from Marienplatz."
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Four Seasons opens two new European properties: Four Seasons Hotel Istanbul at the Bosphorus and Four Seasons Hotel Firenze
17 June 2008 | Four Seasons Hotels and Resorts has opened two new European properties, both in restored historic buildings: a 19th century Ottoman palace in Istanbul and a Renaissance palazzo in Florence. Four Seasons Hotel Istanbul at Bosphorus is the company's second property in the city, in an idyllic location on the European banks of the legendary Bosphorus strait.
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Le Méridien Continues Expansion in Asia Pacific Announcing the Signing of Two New Hotels
17 June 2008 | Le Méridien continues its expansion in Asia Pacific, today announcing plans to open two new properties, one in Taipei and one in Xiamen, China. Le Méridien Taipei marks the brand's first hotel in Taiwan and will open in early 2011 in Hsinyi, Taipei's bustling central business district. Le Méridien Xiamen, China will open in 2009 in Xianyue Hill, one of the city's most exclusive neighborhoods.
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A Sustained Activity In May For The French Hotel Industry | May 2008 | MKG Reports
16 June 2008 | After 2 mitigate months in March and April, the French hotel industry ties up again with high growth rate experienced early this year. With an improving occupancy rate (+2.7 pts), price policy's efficiency (average rate increase 5.7%) leads to a growth in RevPAR of 9.8%.
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Lodging Econometrics Quarterly Report Shows Middle East Hotel Construction Pipeline at 527 Projects/155,989 Guestrooms
12 June 2008 | According to its newly released Construction Pipeline Report for the Middle East, Lodging Econometrics (LE), the Global Authority for Hotel Real Estate, shows the Total Construction Pipeline at a record high 527 projects with 155,989 guestrooms at the end of Q1 2008. LE President Patrick Ford commented, "There has been a tremendous surge in the Development Pipeline, particularly in Dubai, Abu Dhabi, Saudi Arabia, Oman, and Qatar.
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First citizenM hotel opens in Amsterdam
11 June 2008 | On the 24th of June the doors will officially open for all mobile citizens of the world: frequent, travellers that are globally aware, value conscious, contemporary and tech savvy.
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FEATURED DOWNLOAD
Climate Change and Tourism: Responding to Global Challenges
The report "Climate Change and Tourism: Responding to Global Challenges" provides the basis for the sector to address the global phenomenon of climate change. Furthermore, it suggests ways to develop practical tools that can be used by tourism policy‐makers and managers to foster the sustainable growth of the industry. The economic section contains the first detailed assessment ever made of GHG emissions from tourism related activities, together with an analysis of mitigation policies and measures.
Adobe PDF Document Adobe PDF Document (Download Acrobat Reader) | File Size: 2604 Kb


TRAVEL INTERNET MARKETING FOCUS
HSMAI Foundation Publishes Special Report "Demystifying Distribution 2.0"
30 June 2008 | The Hospitality Sales and Marketing Association International (HSMAI) Foundation is releasing today "Demystifying Distribution 2.0," a TIG Global special report, discussing the importance and impact of aligning proper distribution channels to appropriately match brand messaging.
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Online Lodging Website Study Ranks Marriott #1 Followed by Expedia and Hotels.com for Online Customer Experience and Service Levels
12 June 2008 | Keynote Competitive Research, the industry analysis group of Keynote Systems (Nasdaq: KEYN), today announced the topline results of a series of competitive research studies examining the online travel industry, including studies of airline, lodging and rental car Web sites. Collectively, the studies provide an in‐depth examination of the online customer experience and service levels (responsiveness and reliability) of leading travel sites.
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New PhocusWright Study Reveals Late Adopters Propel Online Travel
18 June 2008 | The U.S. online travel market continued its growth in 2007, and saw an upswing in the online traveler population—that is, adults who have taken a commercial air trip and stayed at a hotel for leisure in the past year, and used the Internet in the past 30 days, according to a new PhoCusWright report.
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TravelCLICK Properties Perform as Clients Increase Revenue 39%, Room Nights 29% Despite Slowing Market
13 June 2008 | Chicago, IL | TravelCLICK, Inc., the leading provider of ecommerce solutions for the global hotel industry, announced that as global markets realized a decline in demand through the first part of the year, TravelCLICK's independent client properties are performing strongly across more than 100 markets worldwide, delivering 39% more revenue and 29% more room nights for year‐to‐date May 2008.
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Pegasus Solutions Names Michael H. Kistner CEO
10 June 2008 | Pegasus Solutions today announced it has named chief operating officer, Michael H. Kistner, as chief executive officer, effective immediately. Kistner, 51, who has spent his entire career in the travel services industry, succeeds John Davis, 55, who has chosen this time to pursue other opportunities, following Pegasus' successful launch of the market‐leading RezView® NG reservation system.
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comScore Study Finds Online Hotel Bookings Continue to Shift
5 June 2008 | comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released a study of the online travel industry, which showed that supplier websites account for 72 percent of online hotel spend as of first quarter 2008, a 3‐percentage point increase in dollar share from the previous year. Hotel market share through online travel agency sites (e.g. Expedia and Orbitz) is now 28 percent, 3‐percentage points down from a year ago.
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Web In Travel Formulates New Partnership with PhoCusWright Inc.
12 June 2008 | WIT‐Web In Travel, Asia's leading travel distribution, marketing and technology conference, announced a new partnership with PhoCusWright Inc., the travel industry research authority on how travelers, suppliers and intermediaries connect, to formulate WIT 2008.
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HEDNA's ASPAC Meeting To Address Key Hotel Electronic Distribution Challenges In The Rapidly Growing Asia Pacific Region
16 June 2008 | HEDNA's ASPAC Meeting, to be held Wednesday, 9 July 2008 at the InterContinental Hotel in Hong Kong, will assess the rapid growth of the Asia Pacific hotel electronic distribution industry and its future. The Asia Pacific region has seen unprecedented growth in electronic booking volume and that growth is expected to continue. HEDNA's ASPAC meeting will address the key challenges and issues facing this vigorous market.
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Impact of Local Search | By Benu Aggarwal
23 June 2008 | Why Universal Search and The Importance of Local Search. Google and other major search engines are performing all of the vertical search services at once and giving blended results in the form of universal search. Blending includes Web Search, Book Search, Images, Local/Maps, News, Video, Blog Search, and Product Search.
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Hitwise Monthly Travel Category Report ‐ May 2008
9 June 2008 | This monthly report provides Hitwise data on: (1) The websites That Entered and Left the Top 100 Travel Category websites ‐ Top 20 websites for the past month based on visits ‐ Most popular search terms typed into a search engine that resulted in traffic to websites classified by Hitwise within the Travel industry.
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REVENUE MANAGEMENT FOCUS
Field Of Revenue Management Continues To Evolve In Hospitality Industry
26 June 2008 | Revenue management professionals from across the hospitality industry convened at the fifth annual HSMAI Revenue Management Strategy Conference in Austin, TX, for a day of in‐depth discussions about the evolving field.
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Layer or Top‐Up – Why European Hotel Investors should include Revenue Management in their Investment
3 June 2008 | The author considers that a strengthened understanding by hotel investors of revenue management principles will permit investors to make better investment decisions. Revenue Management has become an increasingly important topic in the hotel industry in recent years, and has in many ways gone from being a property‐level discipline primarily to become an important tool for hotel investors in terms of asset management.
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Data Mining Comes Of Age: Overcoming The Myths And Misconceptions | By Steven Struhl, Director Marketing Sciences, Maritz Research
9 June 2008 | "Data mining" is one of those mysterious phrases with many accumulated meanings. The term first gained widespread use about 1990, but only after a lot of activity without an underlying discipline‐like statistics‐to back it.
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IDeaS Revenue Optimization Selected as the Exclusive Revenue Management Partner for WORLDHOTELS
16 June 2008 | IDeaS Revenue Optimization, the leading provider of hospitality revenue optimization solutions and services and one of the industry's fastest growing technology companies, announced that IDeaS has been selected as the exclusive revenue management partner for WORLDHOTELS.
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Hotel Website Design 2.0… Using Travel Social Media To Advance Website Sales | By Neil Salerno
10 June 2008 | The Social Media, web 2.0, is causing quite a stir in our industry; the articles keep flowing and many hoteliers are poised to capture their fair share of the millions of social media users. In my opinion, the only social media, which are currently relevant to our industry, are the few travel‐related sites like TripAdvisor and VirtualTourist.
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Revenue Management Maturing In Asian Hospitality Industry
2 June 2008 | Revenue managers from some of Asia's leading hotel groups, met for a Roundtable discussion last Wednesday. The ensuing discussions revealed that the practice of revenue management is well established in Asia, yet revenue managers are still grappling with issues of market maturity. Such issues include the positioning of revenue management as its own discipline, attracting talent with a leadership mindset and investment in technology.
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FEATURED REPORT
HSMAI Foundation Partners with PhoCusWright and Sustainable Travel International for Groundbreaking New Study on Green Travel
As the green movement continues to influence consumer travel decisions, travel industry professionals seek a greater understanding of the potential impact on buyer motivation. PhoCusWright, The Hospitality Sales and Marketing Association International (HSMAI) Foundation and Sustainable Travel International will help bring guidance to travel professionals with the travel industry?s first in‐depth study on green travel in the U.S., Going Green: The Business Impact of Environmental Awareness on Travel.

?Green has clearly penetrated popular consciousness in a dramatic way,? said Carroll Rheem, director of research at PhoCusWright and head of the project. ?The recent flurry of green related media attention and messaging has created a cloud of hype that makes it difficult for companies to distill meaningful trends that have strategic impact. The goal of this study is to cut to the heart of what is important to travel companies and provide insights that will empower them to make smart decisions.?
Read more...


RESORT MARKETING FOCUS
Japanese Travelers Top the List in Expedia's First Annual Global Best Tourist Survey
4 June 2008 | Expedia®, the world's leading online travel company, today released the findings of a global survey seeking to crown the world's best tourists and measure travelers based on their best and worst travel traits and habits.
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Google Search Ads Rile Its Big Customers | myrtlebeachonline.com
4 June 2008 | As Google Inc. pushes to sell ads crucial to its revenue growth, some of its largest advertisers are growing angry with the way the company oversees its sponsored searches. The problem is a tactic known as "piggybacking," in which smaller advertisers use major players' brand names, slogans or other trademarked words in the text of search ads to lure Web surfers to their own sites.
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Mayor Bloomberg Announces Acceleration of Goal to Attract 50 Million Visitors to New York City
4 June 2008 | Mayor Michael R. Bloomberg today announced that New York City is on track to achieve its goal of attracting 50 million annual visitors three years earlier than anticipated. Since Mayor Bloomberg set the goal of '50 by 15' in 2006, New York City has welcomed more visitors than anticipated, including a record 46 million in 2007.
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Intrawest Announces New Executive Appointments
4 June 2008 | Intrawest ULC, a world leader in the development and management of experiential destination resorts, today announced the appointment of two seasoned industry veterans to Intrawest's executive committee. The new executive appointments are both effective immediately and will bolster Intrawest's senior leadership team to ensure the Company is successful in the next phase of its growth strategy.
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HOTEL DIRECTOR OF SALES & MARKETING
Lessons from the Field | Making "CELTIC PRIDE" Work For You | By Dr. John Hogan, CHA MHS CHE
20 June 2008 | This series is titled LESSONS FROM THE FIELD, and today will reach outside of the industry to briefly address the topics of leadership and accountability. I noted the quote from former US Supreme Court Chief Justice Warren and wondered to myself "Why is sport all around the world so popular?" It seem that even many of those who don't play sports themselves seem to become enthralled with some elements of it.
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The Generation Y Hotel | time.com
16 June 2008 | You've just spent 12 hours on the torture rack of business travel and are heading for your hotel. What kind of experience do you want beyond the entryway? A doorman leading you into a shiny, marble lobby, with Muzak gently playing in the background (and a hand out for a tip)? Or would you rather enter a scene out of Friends, with comfortable couches, Nina Simone on the sound track and a game of pool going on?
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Avoided Trips: Memorable Tourism Experiences Lost | By David M. Brudney, ISHC
3 June 2008 | Several weeks ago Karen reminded me that we were scheduled to attend a grand niece's Colorado wedding over Memorial Day weekend. "We're going to do what over Memorial Day weekend?" I said. "I'm going to stand in yet another long security line?
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SALES & MARKETING FACULTY
Cornell Study Analyzes Advantages of Private Ownership for Hotel Chains
13 June 2008 | Reversing the trend of the 1990s, a rash of public hotel companies were "taken private" in leveraged buyouts during the first years of this century, including such notable firms as Prime Hospitality and Hilton. A new hotel research report by John B. (Jack) Corgel analyzes these transactions to determine why private equity was so active in the hotel industry.
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Educational Institute Honors Leaders in Hospitality Training and Education
12 June 2008 | The American Hotel & Lodging Educational Institute has announced this year's winners of its awards for champions of hospitality training and education. The following people were honored at the AH&LA Summer Summit during the AH&LA Stars of the Industry Awards Luncheon on Wednesday, June 11.
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Hospitality Students Meet, Interact With Industry Leaders
10 June 2008 | Modern hospitality education emphasizes industry participation and uses initiatives such as externships, roundtable meetings and live case studies to expose students to industry leaders, their thoughts and leadership styles.
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Asia Hospitality HR Leaders Make Metrics Central To Strategic Performance Management
2 June 2008 | Human Resource (HR) thought leaders from the hospitality industry, including senior representatives from Banyan Tree, Carlson, InterContinental, Marriott, Peninsula, Sentosa Leisure, Shangri‐La, STB and Taj, gathered, by invitation from the Cornell‐Nanyang Institute of Hospitality Management (CNI), to participate in the third annual CNI Thought Leaders in Human Resources Roundtable, held last Friday in Singapore.
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COLUMNS
The Sports Tourist – The Rise of Individualism | By Ian Yeoman
23 June 2008 | Nowadays vast numbers of people are interested in sport and almost everyone aspires to a holiday. Sport is a key part of the tourism product whether people participate in a sporting activity or attend as spectators. Sport is now a global business, which includes sports magazines, sports TV channels, sports medicine, professional football and people going to the gym for exercise.
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The New Name‐Economy of The New World | By Naseem Javed
23 June 2008 | Among other things, the top one percentile of the global brand name identities also causes what's pulling the strings of the world's stock exchanges, as when they sneeze, a shiver triggers throughout the globe, altering the wealth of national economies.
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The Greatest Hotel People I Have Never Met …and the lessons I learned from them | By Neil Salerno
17 June 2008 | Writing articles, as often as I do, has opened up a completely new world of communication for me. I truly value the wonderful feedback and encouraging comments, I have received, from the many great hoteliers that I have never met. My writings have allowed me to communicate with hoteliers running every type of hotel, large and small; corporate, convention, and resort; in so many markets throughout the world.
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Lessons from the Field | Don't Underestimate the impact of Office Space | By Dr. John Hogan, CHA MHS CHE
13 June 2008 | American Poet Laureate Robert Frost did not work in the current environment, but his observation about human nature may or may not have changed much in the last 50 years.
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Why Destinations Must Change Their Hairstyle Every Eighteen Months: Innovation And New Experiences | By Ian Yeoman
9 June 2008 | Today's tourist is both interested in a two week eco tourism vacation where they will undertake an authentic and sustainable experience but at the same time they will take a short break in Las Vegas, whether it is retail therapy, gambling or something more erotic. Why? Tourists cannot be labelled according to their attitudes and beliefs – what they say and what they do, are two totally different things.
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The Luxury Market Is Going Green ‐‐ Luxury Brands Can't Afford to Ignore It | By Pam Danziger
6 June 2008 | The typical 'green' consumer is no longer certain to be a fashion‐challenged, granola‐crunching wearer of Birkenstocks. Today, the consumer looking to go green is increasingly likely to be an affluent professional woman dressed in an eco‐friendly and animal‐free Stella McCartney power suit with satin pumps.
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Rezidor announces the Park Inn Graz
23 June 2008 | The Rezidor Hotel Group announces the Park Inn Graz – the 194‐room property is scheduled to welcome the first guests in Q3 2010. With this signing Rezidor continues to develop its fastest growing, innovative and colorful brand Park Inn in Austria: The group already has a hotel in Vienna and develops two further properties in Linz and Klosterneuburg which both will open in 2009.
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Green is the New Gold in Lodging | By John Scaggs and Gregory Hartmann | HVS International
2 June 2008 | Environmental Sustainability offers the greatest opportunity to the lodging industry since the innovation of niche products like limited‐service, extended‐stay, all‐suite, and focused‐service hotels and the greatest "perceived" threat since the innovation of teleconferencing.
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THE LATEST ENTRIES FROM TOP HOSPITALITY INDUSTRY BLOGS
This Blog consolidator provides summaries of entries from Blogs by industry insiders and publications, including USA Today Hotel Hot Sheet, HotelChatter, Revenue Management Forum, and Tourism Internet Marketing. It will appear in each issue of the eConnect Industry Trends Update and is always accessible on the HSMAI Foundation's eConnect site. If you have a Blog to recommend for inclusion, please use the online form to do so or to provide feedback on this new feature.

What's Happening Over at Jaunted :: Seaworld Gets a Ride, Brangelina Adds Two to the Team
Finding a hotel is often only one part of your trip. The other half is getting there. And our bro Jaunted does a bang‐up job of covering the latest news and trends in the tra...

Tuesday, July 15 ‐ Posted on HotelChatter

Beijing: A Boutique B&B in Beijing :: Hotel Cote Cour S.L.
If you're in the process of psyching yourself up to jet to Beijing for the Olympics (brave soul, you are), maybe you should think about checking yourself into a boutique‐y oa...

Tuesday, July 15 ‐ Posted on HotelChatter

Brooklyn: Brooklyn's "Nu"‐est Hotel Gets Thumbs Up From Neighborhood Blog
The Brownstoner blog checked out Brooklyn's newest hotel, The Nu Hotel, and was "positively surprised" by what they saw. They didn't try to get too cute with the design, keep...

Monday, July 14 ‐ Posted on HotelChatter

Suggest your read, Smarter money and stress saving holiday tips, a post by Travel Rants
No summary available...

Monday, July 14 ‐ Posted on Les Explorers | Claude Bernard

Snakes in a hotel room ... ewwww
Forget noisy neighbors or the smell of stale cigarettes. Seventeen snakes, including a dozen venemous ones, were found in Room 11 of the Hy‐Way Motel in Fairfax, Va., Thursda...

Monday, July 14 ‐ Posted on USA Today Hotel Hotsheet | Kitty Bean Yancey

Are all your online eggs in one basket?
Earlier this week I delivered a business emarketing workshop for my local university called "Would your business cope if Google stopped sending you traffic?" (You can view th...

Saturday, July 12 ‐ Posted on Tracking Tourism | Vicky Brock

Do hotel ads influence your where‐to‐stay decision?
Catching up with reading, I'm getting a kick out of a recent Tripso.com column by Amy Bradley‐Hole, the subject being hotel advertising. Hotels have upgraded everything but t...

Friday, July 11 ‐ Posted on USA Today Hotel Hotsheet | Kitty Bean Yancey

Private jet tours expected to grow
At the highest ends of the private jet market, the Aerion Supersonic Business Jet, will be the first private plane to fly at 1.6 Mach, and it has just been purchased by Sheik...

Thursday, July 10 ‐ Posted on KWE Blog | Karen Weiner Escalara

Fresh identity for Visit London
Visit London are rolling out a new identity. The new logo ('Visit London' and the body's website address in red type) will replace and the Totally London brand will be no lon...

Thursday, July 10 ‐ Posted on Dot Tourism | Domenic Sawyer

Nowhere To Hide
How is this for telling it like it is? "Businesses today exist in an era in which it's nearly impossible to escape the likelihood of being evaluated." said Linda Shea, senior...

Thursday, July 10 ‐ Posted on Hospitality Marketing Blog.com | Madigan Pratt

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ECONNECT RSS FEEDS
Stay on top of what's happening in your city and the industry. As an HSMAI member, you can now customize your eConnect news and information to include daily news from your choice of more than 40 city Business Journals. The HSMAI Foundation's eConnect research and resource site now gives you the choice of adding news feeds (via Real Simple Syndication, or RSS) that are updated throughout the day from Business Journals as well as the top hospitality industry and consumer publications. Just click here, log in to eConnect if you aren't already, and choose from the list of available feeds. Click here to learn more...


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HSMAI Update
HSMAI Global Dubai Forum Focuses on Key Issues Impacting Sales and Marketing Professionals
13 June 2008 | The Hospitality Sales and Marketing Association International (HSMAI) hosted an invitation only forum in Dubai at the end of May to discuss key issues impacting sales and marketing professionals in Dubai. 75 sales, marketing, revenue management and distribution executives attended the event which was held at the Emirates Academy of Hospitality Management on May 22, 2008.
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HSMAI's Affordable Meetings® Goes Green
10 June 2008 | Sustainable practices are top of mind with meeting planners, even the Democratic and Republican national conventions will go green this year.
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Linkedin Co-founder To Present General Session During Event Technology Expo™ At HSMAI's Affordable Meetings® National
3 June 2008 | Allen Blue, co-founder and vice president of LinkedIn, will present a general session at the inaugural Event Technology Expo at HSMAI's Affordable Meetings® National, September 10-11, 2008 at the Walter E. Washington Convention Center, Washington, DC. "LinkedIn considers professional events to be in many ways the offline manifestation of LinkedIn online – the exchange between professionals of ideas, information and opportunities," said Blue.
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FEATURED EVENTS
ASIAConnect 2008 | by HSMAI
A Premier Sales & Marketing Event for Hospitality Professionals 9 September 2008
Singapore, Singapore

ASIA CONNECT is positioned as learning and networking forum to address specific needs and concerns of professionals in the mid-level and senior management positions. Where applicable, Special Interest themes like: Sales & Marketing Trends, Revenue Management and Internet Marketing will be featured.

HSMAI Hotel Sales Strategy Conference 9 September 2008
Washington, DC

The HSMAI Hotel Sales Strategy Conference is organized by HSMAI and HSMAI’s Hotel Directors of Sales