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Mixer/Networking Cruise
Date: June 17, 2008 Topic: Mixer/Networking Cruise Location: Hornblower Cruises MDR Luncheon Program Date: July 15, 2008 Topic: Meeting Planner Forum Location: Marriott Los Angeles Airport 
Tuesday, June 17, 2008 Mixer/Networking Cruise 5:30 PM – 8:30 PM 
If you love networking this is going to be one of those "must attend" events so you better pencil it in! You deserve some time off, so come and slow down with us for an evening of networking and refreshments on the harbor in Marina del Rey aboard a Hornblower Yacht! Our cruise departs at 6:00 PM and returns at 8:30 PM. Boarding begins at 5:30 PM!
Matt Spero
Custom Hotel Heather Yoo Fairmont Miramar Natalia Arevalo Ontario Hilton Russell Edmond Wilshire Plaza Hotel Art Rosales Embassy Suites Arcadia Rod Gopiao Marriott LAX Garriann Young Kyoto Grand Hotel  Helen Diane McHugh How did you hear about HSMAI? We have also supported HSMAI at various events and shows with Educational and Speaker content.
Why did you join HSMAI? Job duties: Other organization I'm involved in: Hobbies and/or Special Interests Cuisine: I enjoy learning new culinary skills. I am a “Chef Eric” fan! Traveling: I am an avid traveler and like to go to new places and learn about their local culture. I have been in the Travel Industry and Hospitality industry for 15 very happy years and look forward to many more years. I'm also an Anthony Robins Lifestyle Management fan! Tell us about your immediate family: Awards: Other comments: 
FEATURED ARTICLE 
The Religious or Not So Religious Tourist in 2030 | By Ian
YeomanBy 2030, Islam will be the worlds largest religion and western consumers wouldn’t believe in God, so what does this mean for the future religious tourism? In 2007, Globus launched a separate religious division to develop and operate religious vacations because they predict religious tourism vacations will grow by 50% by 2010, both for Christian and Islamic faiths. New religious vacations introduced by Globus include ‘Christian England and the World of C.S. Lewis’, ‘A Journey through the Bible: Egypt and Jordan’, ‘The Grand Catholic Italy’ vacation and a tour of Lourdes and the Shrines of France, all of whichoffer personal, in-depth visits to famous religious sites. In 2006, Globus held regional Religious Travel Symposiums and Faith-Based Travel Showcases with presentations by pastors who run travel programs, providing education and sales strategies for travel agents interested in offering religious vacations to their clients. View Article | Print Article | Send to a Friend ECONOMIC INSIGHTS  U.S. Unit-Level Hotel Profits Grew 7.2 Percent in 2007 |
PKF Reports23 May 2008 | PKF Hospitality Research (PKF-HR) today announced that the average hotel in its 2008 edition of Trends in the Hotel Industry survey enjoyed a 7.2 percent gain in Net Operating Income (NOI) in 2007. View Article | Print Article | Send to a Friend Cheaper Accommodations More Attractive For U.S. Summer Vacations
| HitWise Reports23 May 2008 | With the coming of Memorial Day weekend and the summer travel season getting underway, there are a lot of concerns about the impact of tightened budgets upon the travel industry. One stat mentioned in an article from CNN Money yesterday stated that some consumers would cut the costs of summer vacations through the types of accommodations being selected. View Article | Print Article | Send to a Friend Youth Travel Matters: Understanding the Global Phenomenon
of Youth Travel | UNWTO Reports22 May 2008 | This global overview of the youth and student travel industry – reveals the latest trends in youth travel destinations, products and innovations – based on in depth studies conducted by WYSE Travel Confederation and UNWTO over the past 5 years… View Article | Print Article | Send to a Friend Gas Prices Not Likely To Affect Travel Plans of Most American
Travelers16 May 2008 | Six of ten (59%) Americans who are currently planning a trip with their car, truck or SUV this summer will not change their travel plans even with additional increases in the price of gas, according to the closely watched travelhorizons™ survey co-authored by the Travel Industry Association (TIA) and Ypartnership. View Article | Print Article | Send to a Friend Weekly U.S. Lodging Performance 05/11/08 - 05/17/08 | Smith
Travel Research22 May 2008 | Smith Travel Research (STR) is the recognized leader in providing accurate, actionable information and analysis to the lodging industry. Since 1985, the company has served the industry operating on the key principals of integrity, confidentiality and customer service. STR provides timely information and analysis to all major North American hotel chains and a growing number of chains in Europe and Asia. View Article | Print Article | Send to a Friend Canadian Hotel Construction Pipeline At a High in Q1 2008
with 265 Projects/33,964 Guestrooms 22 May 2008 | Lodging Econometrics (LE), the Global Authority for Hotel Real Estate, announced that Canada’s Construction Pipeline totaled 265 projects and 33,964 guestrooms at the end of Q1 2008, a high for the cycle. LE President Patrick Ford noted, “Hotel construction in Canada has been solid. View Article | Print Article | Send to a Friend   NEW! HSMAI is offering a prestigious new professional certification, the CHBA - Certified in Hospitality Business Acumen. Pre-qualification requirements include experience in the industry as well as a certificate of completion of these two unique training courses offered by HSMAI University and Lynn University, "Managing Business Results" and "Managing Revenue." Click Here for more information HOTEL HIGHLIGHTS & OPENINGS Luxury Hotels Buck Recession: Prices And Customer Satisfaction
Are Up, Well-Heeled Guests Still Willing To Pay More21 May 2008 | Despite the current downturn in the U.S. economy that includes a drop in overall hotel occupancy and revenue growth, luxury hotels continue to show strength, according to the most recent results of the Market Metrix Hospitality Index (MMHI) for the first quarter of 2008. Despite price increases (see table below), customer satisfaction with these high-priced hotels is up for the first quarter, out-performing all other segments. View Article | Print Article | Send to a Friend Tips To Skip Trip Traps | Travelers Share Ideas To Make Going
On The Road A Little Smoother | lvrj.com22 May 2008 | A well-rehearsed presentation and clever turn of a French phrase could help land a deal with a Parisian client. But even the most prepared businessperson doesn't stand a chance if he or she is stuck in a Chicago airport while a competitor schmoozes the prospective client in Paris. View Article | Send to a Friend 6 Tips For Surviving A Hotel Downturn | MSNBC.com22 May 2008 | Economic slump will affect resorts, too. Don't let that affect you. You’d be hard-pressed to find a business these days that’s not feeling the effects of our slowing economy. Hotels are no exception. But let’s be honest. We don’t feel too sorry for companies that are suffering. We just want to know how their suffering is going to affect us — for better or worse. So what can travelers expect from hotels that are feeling the pinch? View Article | Send to a Friend Senator McCain Meets with Travel Leaders, Prominent Mayors
to Discuss Critical Challenges in Domestic, International Inbound Travel21 May 2008 | Senator John McCain, the presumptive Republican nominee for President, today met with travel industry leaders and prominent mayors to discuss the most critical issues in the domestic and international inbound travel process. View Article | Print Article | Send to a Friend Sam Gilliland, Sabre Chairman and CEO, Appointed to U.S.
Travel and Tourism Advisory Board 21 May 2008 | Commerce Secretary Carlos M. Gutierrez today announced the addition of Sam Gilliland, chairman and chief executive officer of Sabre Holdings, to the U.S. Travel and Tourism Advisory Board, along with a slate of new and continuing board members who are leaders in major sectors of the industry. View Article | Print Article | Send to a Friend FEATURED REPORT  Hitwise Monthly Travel Category Report - April 2008This monthly report provides Hitwise data on: (1) The websites That Entered and Left the Top 100 Travel Category websites - Top 20 websites for the past month based on visits - Most popular search terms typed into a search engine that resulted in traffic to websites classified by Hitwise within the Travel industry. (2) The Traffic Distribution Analysis of visits to the Travel category - The Visits Duration Analysis to the Travel Category - Fast Movers - indicating websites which have witnessed substantial increases in rank in the online Travel industry
BUSINESS/MEETINGS Planners Experiencing Increase In Meetings In 200821 May 2008 | Meeting planners who will be attending the 12th annual Hospitality Sales & Marketing Association International (HSMAI) Affordable Meetings® West Conference and Exposition at the Long Beach Convention Center, June 11-12, 2008 stated that they are experiencing an increase in meetings in 2008, and that although budgets are not increasing more than half of the attendees plan to conduct business at the show. View Article | Print Article | Send to a Friend BTN's 2008 Procurement Practices Survey: Applying Metrics
To Travel Management | btnmag.com21 May 2008 | Negative financial expectations and positive results yielded by applying procurement practices to travel management are accelerating interest in what companies decide to measure, the models of measurement they devise and the tools they use to do so. Business Travel News' 2008 Procurement Practices study examines how and how much such practices are being applied to travel. View Article | Send to a Friend The BROADMOOR Simplifies Event Management with Passkey20 May 2008 | Passkey, the worldwide leader in online group reservations, today announced that The BROADMOOR, a premier meeting location that is the longest-running consecutive winner of both the AAA Five-Diamond and the Mobil Travel Guide Five-Star awards, has chosen Passkey as their preferred group booking engine. View Article | Print Article | Send to a Friend Meeting Planners Could Paint The Destination Landscape Green!!
| By J. Ragsdale Hendrie19 May 2008 | If trends are any indicator, the State of Hospitality, having undergone a recent boom, now approaches a trough. Standards, whether in quality or performance, are low; the product has significant highs, a modest middle ground, and a disappointing base. Service delivery is spotty, the attitude is careless, and the reception is disinterested. And, now we layer another Consumer expectation – Green. View Article | Print Article | Send to a Friend Hilton Hotels Sets New Global Standard for Small &
Medium Meetings 13 May 2008 | Hilton Hotels aims to make small meetings smarter and more personal as it introduces Hilton Meetings in properties throughout North America. Long recognized as one of the world’s leading addresses for business, Hilton is revolutionizing the small meeting segment of the hospitality industry by creating an environment specifically tailored for productive, successful and hassle-free meetings for groups of 50 guests or less. View Article | Print Article | Send to a Friend Meetings Technology Expo Chicago Makes Planners Experts in
One Day13 May 2008 | Meetings Technology Expo (MTE) is back in Chicago by popular demand for their 3rd successful event on May 22, 2008 at the Navy Pier. With a knowledge-packed agenda of educational sessions, an incredible line up of industry experts, and an unmatched exhibit hall, planners, of all levels of experience, will learn about the latest, pertinent technologies in the meetings industry, and how they can advance their professional development. View Article | Print Article | Send to a Friend INTERNATIONAL UK Hotel Sector Well Positioned For Challenging 2008 Says
PKF Report5 May 2008 | The UK hotel industry had an impressive 2007, rounding off a period of robust growth in the industry over the last few years and placing it in a strong position to the weather the current global economic storm, according to Hotel Britain 2008, PKF’s definitive guide to the performance and prospects of the UK hotel industry. View Article | Print Article | Send to a Friend Non-alcohol Hotels Grow In Dubai | gulf-news.com22 May 2008 | Dubai: As Dubai's popularity among tourists and business people increases, there is a growing demand for Islamic, or Sharia-compliant, hotels that apply a no-alcohol policy and tailor their services to suit Muslim culture. View Article | Send to a Friend Dubai Bubble: About To Burst? | By Hazel Heyer | eturbonews.com22 May 2008 | Industry experts underlined the strength of the regional market and called for an end to the speculation that the hotel boom in Dubai and its neighbors was part of a temporary “bubble.” Veteran hotelier Gerhard Hardick, chief operating officer of hospitality consultant Roya International, said he thought the bubble would not implode but explode, resulting in a much larger industry. View Article | Send to a Friend Hotels Overcharging During Olympics Could Harm UK Tourism
| finchannel.com22 May 2008 | According to caterersearch, hotels overcharging and providing bad customer service during the 2012 Olympics in London could cause long-term damage to the hospitality industry, experts have warned. At a Hotel Marketing Association event at the Chesterfield hotel in London’s Mayfair, industry leaders said the sector needed to provide damage control in case hotels take advantage of the event to inflate prices. View Article | Send to a Friend The US$ 172 million Kempinski Hotel Suzhou, China Opens 22 May 2008 | Kempinski Hotel Suzhou, China, opened on 18th May with a 250-guest celebration. Guests including top Suzhou government officials, were greeted by Reto Wittwer, President and CEO of Kempinski, and René Schmitt, President China for Kempinski. The opening ceremony was followed by a luncheon. View Article | Print Article | Send to a Friend FEATURED DOWNLOAD  AH&LA Green Assessment Survey ResultsDeveloping a baseline for eco-friendly practices in hotels. The American Hotel & Lodging Association’s (AH&LA) Green Assessment Survey results reveal the top 10 green initiatives hotels are enacting, the top 10 green programs hotels can improve upon, motivations and challenges for implementing green lodging practices, and quantifiable measurements of green action being taken around the nation.
TRAVEL INTERNET MARKETING FOCUS Web 2.0, Demystifying The Newest "IT" Term22 May 2008 | It seems like the new "it" word in the business world whether you are in travel and tourism or other industries is Web 2.0. This mysterious term that is used as a topic of conversation, discussion, and debate, is rarely defined or explained in a manner that one can understand and/or put to use. View Article | Print Article | Send to a Friend Expedia Signs Global Partnership Agreement With Sol Meliá
Hotels & Resorts21 May 2008 | Expedia, Inc. (NASDAQ: EXPE), the world’s leading online travel company, today announced it has signed a long term, strategic global supply agreement with Sol Meliá, the leading Spanish hotel chain in both the city and resort markets and world leader in resort hotels. Under the agreement, all Sol Meliá properties will be available for booking on Expedia® and hotels.com® branded sites worldwide. View Article | Print Article | Send to a Friend New Web Portal and Blog – ‘The Bridge’ – Opens Online Communities
for Consumers, Employers and Payers Involved in Medical Travel 21 May 2008 | With the introduction of BridgeHealth International’s new Web site and its accompanying blog entitled The Bridge, business leaders and consumers have access to objective, timely information on medical travel. Offering easy-to-find, relevant information on the numerous aspects of medical travel, visitors will learn some of the best ways to access high quality healthcare worldwide and maximize their medical travel experience. View Article | Print Article | Send to a Friend HITEC 2008 Closes With Hotel Rating Revelations20 May 2008 | When picking a hotel, travelers often rely on the eyes and ears of those that have gone before them. Whether it's the traditional hotel rating system of diamonds and stars or an online message board of previous patrons, what others have to say has great influence on travelers picking a hotel. View Article | Print Article | Send to a Friend California's Largest Independent Boutique Hotelier To Give
Away A Year Of Hotel Stays To The Best Shutterbug16 May 2008 | Joie de Vivre (JdV) announced today a summer-long photo contest that will offer the grand prize winner stays for a year at Joie de Vivre Hotels throughout California. JdV's "Your California" Photo Contest in partnership with Southwest Airlines invites everyone from California natives to those who have traveled to the sunny state to pull out their cameras (or cell phones) and take pictures that portray "Your California." View Article | Print Article | Send to a Friend Kees Koolen Named Chief Executive Officer Of Priceline.com's
Booking.com International Business Unit13 May 2008 | Priceline.com (Nasdaq: PCLN) today announced the promotion of Kees Koolen, 42, to Chief Executive Officer of Booking.com B.V., which is priceline.com's principal international business unit. Mr. Koolen will report to priceline.com's President and Chief Executive Officer, Jeffery H. Boyd. The promotion will be effective September 1, 2008. View Article | Print Article | Send to a Friend REVENUE MANAGEMENT FOCUS Fifth Annual HSMAI Revenue Management Strategy Conference
Convenes In Austin 6 May 2008 | Thought leaders in the revenue management field will convene for a full-day of discussion on Monday, June 16, 2008 at the Fifth Annual Revenue Management Strategy Conference in Austin. The conference, held in conjunction with HITEC 2008, is designed to create relevant, timely dialogue in the field of revenue management. View Article | Print Article | Send to a Friend Sheryl Kimes Leads Cni’s “Thought Leaders In Revenue Management
Roundtable”21 May 2008 | The Cornell-Nanyang Institute of Hospitality Management (CNI) will host the first ‘Thought Leaders in Revenue Management Roundtable’, sponsored by IDeaS Advantage. Dr. Sheryl E. Kimes, Singapore Tourism Board’s first Distinguished Professor in Asian Hospitality Management will lead the session. View Article | Print Article | Send to a Friend Station Casinos Selects IDeaS Revenue Optimization for Nevada
Hotel Portfolio20 May 2008 | IDeaS Revenue Optimization, the leading provider of hospitality revenue management and optimization solutions and services, today announced it will provide Station Casinos with its revenue management solution for a number of the company’s Nevada-based hotel casino properties. Station Casinos chose IDeaS’ unique pricing tools to maximize company-wide profits and assist in the management of both unqualified and casino guest demand. View Article | Print Article | Send to a Friend Cornell Restaurant Report Shows How to Calculate Revenue
Accurately19 May 2008 | Restaurant managers are increasingly applying revenue management techniques to make their operations more profitable. The key to restaurant revenue management is accurately measuring revenue for a particular time interval. With a solid measurement of their revenue, restaurant managers can make necessary adjustments that will boost profits. View Article | Print Article | Send to a Friend Tactics to Drive Business in a ‘Not So Hot’ Summer | Web
2.0 Strategies for Hotel Sales | By Carol Verret 14 May 2008 | The forecasts for this summer are mixed but all agree on one thing – hotels will not be driving close to double digit REVPAR growth in summer 2008! However, wherever there is gloom there are also opportunities for those able to identify them! According to Travelocity, there are no big indicators of shrinking demand for travel. View Article | Print Article | Send to a Friend RESORT MARKETING FOCUS Caribbean Society Of Hotel Association Executives Agree On
Six Point Plan For National Associations15 May 2008 | The Caribbean Society of Hotel Association Executives (CSHAE) gathered for its annual Leadership Conference May 4-6 in Trinidad and agreed on a number of issues designed to strengthen the national associations and benefit the Caribbean Hotel Association (CHA) membership throughout the region and re-elected Susan Springer, executive director of the Barbados Hotel & Tourism Association as president of CSHAE for another year. View Article | Print Article | Send to a Friend Vacations Canada TV Launches First Canadian Online Travel
Television Network Featuring Alberta Destinations & Canada Travel Packages 14 May 2008 | Canada’s first online travel television network - Vacations Canada TV - Canada’s Vacation Station - is on the air and broadcasting high-quality, travel television to a worldwide audience. Vacations Canada TV offers in-depth information across various channels and segments that pertain to a range of travel interests—from where to go for a Banff Mountain resort to urban Alberta activities and beyond. View Article | Print Article | Send to a Friend Nikki Beach Resort & Spa Set to Open in the Bay Islands,
Honduras Caribbean Coast in 2010 14 May 2008 | Nikki Beach Hotels & Resorts has announced that the Caribbean island of Roatan is the latest location chosen to become home to an ultra-exclusive Nikki Beach Resort & Spa. View Article | Print Article | Send to a Friend HOTEL DIRECTOR OF SALES & MARKETING Productivity Management in the Hospitality Industry | By
Olivier Harnisch13 May 2008 | One of the hospitality industry’s most interesting aspects is its diversity. There are many different hotels in numerous countries and the job of hotel manager varies substantially throughout the different regions of the world. A critical challenge of hotel management, especially in high labour cost areas such as Western Europe, Northern America and Japan is the simultaneous combination of productivity management and quality management. View Article | Print Article | Send to a Friend Reservation Execs Meet In San Diego | IARE 23rd Annual Conference
and Exhibition Report15 May 2008 | The International Association of Reservation Executives held their 23rd Annual Conference and Exhibition April 19-23, 2008 in San Diego. The conference was held at the Westin Gaslamp Quarter Hotel with 131 attendees. View Article | Print Article | Send to a Friend U.S. Travelers Maintain Healthy Appetite for Summer Travel
in '08 Despite Problems with Gas | TripAdvisor Survey Reveals 14 May 2008 | TripAdvisor(R), the world's largest travel community, today announced the results of its annual summer travel survey of more than 4,000 travelers worldwide. Ninety-one percent of global respondents and 90 percent of Americans are planning leisure travel this summer. Fifty-two percent of U.S. respondents plan to take at least half of their annual vacation this summer, down from 56 percent in 2007. View Article | Print Article | Send to a Friend [MULTIMEDIA] TownePlace Suites Has a New Design (A Lot of Red) and New
Features - 13 May 2008 | TownePlace Suites showcases its new design with the debut of a break-through video featuring David Elsewhere the world famous performer known for his illusionary and gravity-defying dance moves. "TownePlace Suites is a brand with personality. We're refreshing and fun," says Peggy Fang, brand vice president. View Article | Print Article | Send to a Friend SALES & MARKETING FACULTY Ecole hôtelière de Lausanne (EHL) Launches a New Department
for Start-Ups21 May 2008 | Today the Ecole hôtelière de Lausanne (EHL) is glad to announce the launch of its new department: INTEHL (Institute for Innovation and Entrepreneurship). View Article | Print Article | Send to a Friend Educational Institute Offers CHA, CLM Exams Online14 May 2008 | The American Hotel & Lodging Educational Institute (EI) now offers hoteliers the option of taking the Certified Hotel Administrator (CHA) and Certified Lodging Manager (CLM) exam online. View Article | Print Article | Send to a Friend Cornell-nanyang Institute Of Hospitality Management Inducts
Its Third Cohort For The ‘master Of Management In Hospitality’ Programme14 May 2008 | The Cornell-Nanyang Institute of Hospitality Management admitted the third intake of students into its Master of Management in Hospitality (MMH) programme today. The student body is highly diverse with different cultural and philosophical backgrounds as they come from nine countries – the USA, France, Indonesia, India, China, Thailand, Korea, Japan and Singapore – making the MMH’09 program a truly enriching experience. View Article | Print Article | Send to a Friend Best Cornell Hospitality Quarterly Article: Satisfied Restaurant
Customers Mean Better Profits22 May 2008 | Restaurant managers have long suspected that satisfied customers are a key to a successful restaurant, but until recently, no research study had established this profitable connection. A Cornell Hospitality Quarterly article published in August 2007 does exactly that and has been named the best article of CQ volume 48. The Cornell Hospitality Quarterly is available by subscription from Sage Publishing (http://www.sagepub.com/). View Article | Print Article | Send to a Friend GBP100 Million Boost for New UK Hospitality Skills Academy 7 May 2008 | The National Skills Academy for Hospitality has been given the green light after the bid was approved by government this week. The success of the bid - co-ordinated by People 1st - will mean that over GBP100 million of government funding will be shifted into developing talent for hospitality employers. An estimated 65,000 learners are expected to pass through Academy approved programmes in the next five years. View Article | Print Article | Send to a Friend COLUMNS Meet the Temperate Pragmatist - The Luxury Marketer's Worst
Nightmare | By Pam Danziger23 May 2008 | They are affluent, they are mature, and they are luxury marketers' worst nightmare. Meet the Temperate Pragmatist, the new type of luxury consumer who finds the luxury lifestyle just not all that important in their lives. Luxury marketers are encountering a difficult climate for promoting their goods and services to the affluent consumer, competing for an increasingly scarce luxury dollar. View Article | Print Article | Send to a Friend How Do You Make The Decision If You Need A Person Dedicated
To Selling The Services Of Your Hotel? | By John Hogan23 May 2008 | Most hotels with more than 100 rooms are likely to have one or more people focused on property sales. Depending on the meeting space or food & beverage options, there may be staff assigned to catering sales as well. Many hotels, especially rooms’ only properties, have come to rely on their location or brand affiliation. The question posed above, though is what the factors one needs to consider. View Article | Print Article | Send to a Friend General Managers don't call back ! | By Bert van Walbeek22 May 2008 | Evil Erik is furious, and nearly " killed " his secretary, for letting guests know how to reach him and to promise them that he will call back ........... " Don't you understand how important I am and how valuable my time is? " and " Make sure you keep the lines open for the Owners " are his major arguments, combined with some unprintable expressions of discontent. View Article | Print Article | Send to a Friend I’ll Have The Room That Matches My Dress Please | By Lorenza
Alessie | HVS International22 May 2008 | In the 1980s and 90s consumers demanded that big chains offer consistently high levels of service wherever they may be. The industry responded to this by creating standardized cookie-cutter hotels – comfortable and convenient hotels which were the same throughout the world so that repeat guests knew what to expect in any location. View Article | Print Article | Send to a Friend Are Luxury Hotels recession proof? | By Jonathan Barsky,
Lenny Nash21 May 2008 | How pervasive will the economic downturn be across the hotel industry? Will all hotels feel the pain or will some hotels be more resilient while others more vulnerable? And which customers will keep spending and help pull some hotels through current recessionary pressures? To help answer these concerns Market Metrix examined the recent price sensitivity of the US hotel market. View Article | Print Article | Send to a Friend Taming the Guest from Hell | By Steven Ferry20 May 2008 | Back in 2006, the concept of the Guest from Hell was introduced to the industry in two articles entitled Besting and then Muzzling the Guest from Hell published by several industry organs. View Article | Print Article | Send to a Friend THE LATEST ENTRIES FROM TOP HOSPITALITY INDUSTRY BLOGS This Blog consolidator provides summaries of entries from Blogs by industry insiders and publications, including USA Today Hotel Hot Sheet, HotelChatter, Revenue Management Forum, and Tourism Internet Marketing. It will appear in each issue of the eConnect Industry Trends Update and is always accessible on the HSMAI Foundation's eConnect site. If you have a Blog to recommend for inclusion, please use the online form to do so or to provide feedback on this new feature. Stayvacations and "Luxury Day" ExperiencesIt's a clever idea at first glance. But then you have to address the question: if you're an out-of-town luxury traveler paying several hundred dollars to stay at a hotel, do ...  Tuesday, May 27 - Posted on KWE Blog | Karen Weiner Escalara Experts say airlines close to failure due to fuel costsBy Thomas Olson TRIBUNE-REVIEW Monday, May 26, 2008 The airline industry is reaching a precarious tipping point, experts say. Airlines are losing mountains of money because j... Tuesday, May 27 - Posted on Revenue Management Forum Would you bring your own soap to a hotel?Well, maybe you should if you truly support the "green" movement. An article in Mother Jones magazine posits that hotels have been slow to get on the eco-bandwagon, and discu... Tuesday, May 27 - Posted on USA Today Hotel Hotsheet | Kitty Bean Yancey Google to take over marketing travel destinations through
video?In a post this week in Business Week, Catherine Holahan talks about an interview with Rob Torres, Google’s managing director for Travel where she gets the skinny on Google’s ... Monday, May 26 - Posted on ideahatching.com | Alicia Whalen Loews offers checked-bag rebateSome happy hotel news this Memorial Day. Here's a promotion to remember: For those who don’t pack light, Loews Hotels just introduced a “baggage buy back” rebate that will re... Monday, May 26 - Posted on USA Today Hotel Hotsheet | Kitty Bean Yancey Getting insight from information overload5 tips to stop drowning in information and start finding those insights you can act on Apologies for the delay in the latest update to this blog. I went straight from San Fra... Monday, May 26 - Posted on Tracking Tourism | Vicky Brock Millionaires Can't Get Enough CoachingNo summary... Friday, May 23 - Posted on KWE Blog | Karen Weiner Escalara Consumers Prefer EmailA recent survey by Habeas, an online reputation management firm, reveals consumers prefer e-mail as a primary method of communications in their personal and business lives. I... Thursday, May 22 - Posted on Hospitality Marketing Blog.com | Madigan Pratt Vendor offers $110,000 blogging solution !!!No summary available... Wednesday, May 21 - Posted on Les Explorers | Claude Bernard Advertising to the luxury travel market: Art, Sex or Both?No summary... Wednesday, May 21 - Posted on KWE Blog | Karen Weiner Escalara All Blogs ECONNECT RSS FEEDS  Stay on top of what's happening in your city and the industry.
As an HSMAI member, you can now customize your eConnect news and information
to include daily news from your choice of more than 40 city Business Journals.
The HSMAI Foundation's eConnect research and resource site now gives you
the choice of adding news feeds (via Real Simple Syndication, or RSS) that
are updated throughout the day from Business Journals as well as the top
hospitality industry and consumer publications. Just click here, log in
to eConnect if you aren't already, and choose from the list of available
feeds. Click here to learn more...Planners Experiencing Increase In Meetings In 200821 May 2008 | Meeting planners who will be attending the 12th annual Hospitality Sales & Marketing Association International (HSMAI) Affordable Meetings® West Conference and Exposition at the Long Beach Convention Center, June 11-12, 2008 stated that they are experiencing an increase in meetings in 2008, and that although budgets are not increasing more than half of the attendees plan to conduct business at the show. View Article | Print Article | Send to a Friend HSMAI Global Holds Educational Forum in Dubai 14 May 2008 | The Hospitality Sales and Marketing Association International (HSMAI), members of the HSMAI Dubai Organizing Committee and other invited guests will convene in Dubai on May 22 for an educational session on “HSMAI in 3D: Demystifying Distribution in Dubai” at the Emirates Academy of Hospitality Management. View Article | Print Article | Send to a Friend HSMAI Honors Chapter Excellence at Annual Leadership Conference13 May 2008 | The Hospitality Sales and Marketing Association International (HSMAI) honored 17 of its chapters with "Chapter Best of the Best Awards" in the 2007 Frank W. Berkman Chapter Awards Program at the 2008 Annual HSMAI Leadership Conference at The Broadmoor in Colorado Springs, Colo. March 25-27, 2008. View Article | Print Article | Send to a Friend Sustainability And Economy Top Of Mind At Eighth Annual Resort
Conference 6 May 2008 | The themes of economic downturn and corporate social responsibility ran prevalent during the 8th Annual Resort Conference held at Hotel Del Coronado April 16-18, 2008 and presented by the Hospitality Sales & Marketing Association International (HSMAI) and the University of Denver’s School of Hotel, Restaurant & Tourism Management. View Article | Print Article | Send to a Friend Fifth Annual HSMAI Revenue Management Strategy Conference
Convenes In Austin 6 May 2008 | Thought leaders in the revenue management field will convene for a full-day of discussion on Monday, June 16, 2008 at the Fifth Annual Revenue Management Strategy Conference in Austin. The conference, held in conjunction with HITEC 2008, is designed to create relevant, timely dialogue in the field of revenue management. View Article | Print Article | Send to a Friend FEATURED EVENTS  HSMAI’s Affordable Meetings® West 2008 11 - 12 June
2008Long Beach, CA HSMAI's Affordable Meetings is a FREE, two day exposition and conference program which takes place annually in three locations across the country, offering an ideal business and networking forum for meeting planners and hospitality sales executives.  HSMAI Revenue Management Strategy Conference 16
June 2008Austin, TX Mark your calendar and plan to attend the 5th Annual HSMAI Revenue Management Strategy Conference on June 16, 2008 in Austin, Texas. This conference has been designed to deliver relevant, timely, practitioner-driven content.  ASIAConnect 2008 | by HSMAIA Premier Sales & Marketing Event for Hospitality Professionals 9 September 2008 Singapore, Singapore ASIA CONNECT is positioned as learning and networking forum to address specific needs and concerns of professionals in the mid-level and senior management positions. Where applicable, Special Interest themes like: Sales & Marketing Trends, Revenue Management and Internet Marketing will be featured.  HSMAI Hotel Sales Strategy Conference 9 September
2008Washington, DC The HSMAI Hotel Sales Strategy Conference is organized by HSMAI and HSMAI’s Hotel Directors of Sales & Marketing Special Interest Group (HDOSM SIG) Advisory Board. The HDOSM SIG provides information, leadership development, and resources relevant to hotel directors of sales and marketing. ASIAConnect 2008 | by HSMAIA Premier Sales & Marketing Event for Hospitality Professionals 11 September 2008 Hong Kong, Hong Kong (SAR) ASIA CONNECT is positioned as learning and networking forum to address specific needs and concerns of professionals in the mid-level and senior management positions. Where applicable, Special Interest themes like: Sales & Marketing Trends, Revenue Management and Internet Marketing will be featured. All HSMAI EventsAll Upcoming Industry EventsFEATURED HSMAI UNIVERSITY PROGRAMS  HSMAI University programs for 2008 are aligned with HSMAI's
Special Interest Groups to offer specialized content to support business
needs in revenue management, Internet marketing, hotel director of sales
& marketing and resort marketing. Every aspect of the content and support
material included in the HSMAI University program has been specifically
designed and developed for those involved in sales and marketing, including
an inventory of subject matter appropriate to individuals with responsibilities
ranging from entry-level to advanced.HSMAI-U offers workshops and seminars in various cities, and "Webinars" incorporating 60-minute presentations conducted "live" via the web with audio conference linkage. Upcoming HSMAI University Programs:
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