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Luncheon Program
Date: June 19, 2007 Topic: Social Media, Blogs, Podcasts, CGM & RSS, Oh My! Speaker: Meltem Priest-VP, Marketing & E-Commerce - Western Region - Marriott International Location: Marriott LAX Luncheon Program Date: July 17, 2006 Topic: Revenue Management Panel Discussion Speaker: Panelists TBA Location: Westin Bonaventure L.A's Largest Mixer IX Date: July 26, 2007 Location: Shrine Auditorium 
Tuesday - May 15, 2007 
What Today's Hotel Guests WantSpeaker:
Linda Hirneise Partner - J.D. Power and Associates Join us as Linda Hirneise, Executive Director, Global Travel and Hospitality Practice at J.D. Power and Associates, discusses results from the North American Hotel Guest Satisfaction Study, the latest trends in guest preferences in all different segments of the market, what is working and what is not. ------ Attention Members ------ The North America Hotel Guest Satisfaction Index Study provides a benchmark for measuring retention rates, designing improvement initiatives, and comparing hotel chain performance in North America. Guests are surveyed on their opinions regarding overall satisfaction across the entire guest experience, including problems experienced. The study evaluates six market segments-luxury, upscale, mid-scale full service, mid-scale limited service, economy/budget, and extended stay-which allows hotel executives to identify strengths and weaknesses relative to the competition.
Angie Grove
Holiday Inn Hollywood Jon Cohen Hilton Checkers  Mell Motio How did you hear about HSMAI? Why did you join HSMAI? Job duties: Other organization I'm involved in: Hobbies and/or Special Interests Tell us about your immediate family: Other comments: I wanted to do more than just become a member. And what better way to do that than to join the HSMAI leadership team and Board of Directors. I was invited to a board meeting one evening and I knew that I wanted to become part of that team. HSMAI Los Angeles is all about providing the best luncheon programs, a great web resource at www.hsmailax.org and a host of great member-focused events, networking, and education. And here’s a shameless plug: HSMAI Los Angeles won Chapter of the Year. (Not too shabby.) The hospitality, travel and tourism industry has been enjoying a great peak in recent years, and what better way to sharpen our skills and become clued in to the latest trends and best practices in our industry than right now. They say that it only takes 20% of your energy to maintain existing business and accounts, and 80% to gain and secure a new account. Well, if you’ve been in this industry long enough, you’re familiar with the peaks and valleys we’ve been through. Keeping abreast of what is going on in our local industry and community, best practices and trends, education and networking might be one of the best ways to keep sharp and prepared for what challenges or ‘valley’s might come. HSMAI Los Angeles has made a commitment to provide you with those tools and I hope that you will sign up for membership and come take part in our next event! 
Join Los Angeles area chambers and business organization for the ultimate business networking event! Mix and mingle with business people representing hundreds of industries and companies in and around Southern California. L.A.’s Largest Mixer IX is a great opportunity to reach small to large companies, meet new clients and learn how the different chambers of commerce and business organizations can make your business grow. Help L.A.’s Largest Mixer IX create a literate workforce by supporting the Reading by 9 book drive. Donate a new children's book and enter to a fantastic prize. Receive an entry for every book that you bring! Mixer admission is $20 per person (no registration necessary). For exhibitor or general information: 323-860-9999 or http://www.lamixer.com FEATURED ARTICLE  Seven
Habits of Highly Effective Hotel Sales People | By Brenda
FieldsFor hotel staff working on Christmas morning, either behind the front desk or in the housekeeping department, a rooms sales position may look like a pretty cushy job! Sales people usually don’t have to work holidays or weekends and seem to have the freedom to come and go as they please. But, in reality, a sales position bears it own challenge and responsibilities to the property. Sales has the primary responsibility to generate room revenues for the property i.e. building occupancy in low demand periods and increasing average rates in peak times. View Article | Print Article | Send to a Friend ECONOMIC INSIGHTS  International
Hotel Groups Are Checking Into Emerging Markets, And So Are South African
Operators | PwC Reports30 March 2007 | International hotel groups, as well as South African hospitality operators, should heed the warning from a leading global hotelier --- hotel brands that do not have a presence in emerging markets such as China and India may inevitably find themselves at a disadvantage. View Article | Print Article | Send to a Friend Monthly
U.S. Lodging Performance February 2007 | Smith Travel
Research26 March 2007 | Smith Travel Research (STR) is the recognized leader in providing accurate, actionable information and analysis to the lodging industry. Since 1985, the company has served the industry operating on the key principals of integrity, confidentiality and customer service. STR provides timely information and analysis to all major North American hotel chains and a growing number of chains in Europe and Asia. View Article | Print Article | Send to a Friend Hotel
Investment Market Still Strong, What Is The Potential For Over
Development?21 March 2007 | Sound industry fundamentals continued to drive U.S. hotel transaction market activity in 2006. Not only did the one-off and portfolio sales continue to occur thanks to an avalanche of money from private equity funds, some well-known public companies, such as Four Seasons and La Quinta, changed jerseys in response to “can’t refuse” offers from previously unfamiliar names in the hotel industry. View Article | Print Article | Send to a Friend World
Travel & Tourism Climbs to US$ 7 Trillion in 2007 | WTTC
Reports13 March 2007 | Berlin | World Travel & Tourism is expected to generate in excess of US$7 trillion in 2007, rising to over US$13 trillion over the coming decade according to the World Travel & Tourism Council’s (WTTC) Tourism Satellite Account (TSA) research, sponsored by Accenture and prepared by Oxford Economics. View Article | Print Article | Send to a Friend Global
Hotel Review | February 2007 | STR & The Bench30 March 2007 | Smith Travel Research (STR) is the recognized leader in providing accurate, actionable information and analysis to the lodging industry. Since 1985, the company has served the industry operating on the key principals of integrity, confidentiality and customer service. STR provides timely information and analysis to all major North American hotel chains and a growing number of chains in Europe and Asia. View Article | Print Article | Send to a Friend HOTEL HIGHLIGHTS & OPENINGS Steve
Heyer Resigns as CEO of Starwood Hotels & Resorts2 April 2007 | WHITE PLAINS, N.Y. | The Board of Directors of Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) announced today that Steven J. Heyer has resigned as Chief Executive Officer and a director. Heyer, 54, had been CEO and a director since October 2004. Bruce W. Duncan, 55, Starwood’s Chairman since 2005 and a director since 1995, will also serve as interim CEO while the Board conducts a search for a permanent replacement. View Article | Print Article | Send to a Friend PricewaterhouseCoopers
Finds That On Average US Hotels Provide High Value To
Customers30 March 2007 | NEW YORK, Based on the cost of providing hotel products and services compared to the amounts paid by the guests, PricewaterhouseCoopers estimates that in the past decade, value received by customers has averaged approximately 86 percent at full-service hotels and 72 percent at limited-service hotels. View Article | Print Article | Send to a Friend Mother
Nature And Nisbet Plantation Partner In Conservation Effort30 March 2007 | (Nevis, West Indies) – Nisbet Plantation Beach Club, a Green Globe Benchmarked Certificate hotel is again partnering with Mother Nature in a major conservation effort designed to reduce beach erosion and create a healthier marine environment. View Article | Print Article | Send to a Friend Record
Number Gather in Orlando for Annual Timeshare Convention30 March 2007 | (ORLANDO, FLORIDA) The American Resort Development Association (ARDA) attracted a record number of attendees and exhibitors to Orlando for the 2007 Convention and Exposition. Nearly 4,000 timeshare industry professionals and more than 250 exhibitors took over 117,000 square feet of exhibitor space at the Walt Disney World Swan and Dolphin. View Article | Print Article | Send to a Friend Hyatt
Place™ Opens First East Coast Hotel Minutes from Washington Dulles
International Airport30 March 2007 | STERLING, VA. | Hyatt Place Sterling/Dulles Airport – North – just minutes from Washington Dulles International Airport – opens today, bringing a new type of hospitality experience to the East Coast. Hyatt Place, a new kind of hotel that complements Hyatt’s full service brands, combines contemporary design with innovative services and amenities to create an atmosphere of casual hospitality. View Article | Print Article | Send to a Friend Fairmont
Hotels & Resorts Gives "green" Light To Expanded Eco-meet
Program29 March 2007 | TORONTO | Businesses are embracing Fairmont Hotel and Resorts' respect for the environment and promotion of sustainable tourism by rallying behind its Eco-Meet program now available at all of its properties. View Article | Print Article | Send to a Friend FEATURED REPORT  The Activities,
Training, And Reporting Relationships Of Today’s Revenue
ManagersThe use of revenue management, combined with channel management, has dictated the need for trained individuals who can assist in contributing to the bottom line profits of the hotel and the value of the asset. Just as revenue management software has become more specialized, so is the need for managers to undertake the activities and understand the strategies and tactics required to enhance hotel revenue performance given a dynamic and complex marketplace. A profile of who these revenue managers are and where they fit in the organizational hierarchy of a hotel organization was the driving question for this research study. Our objectives in conducting this study were to: identify the demographic profile of revenue managers (organizational level, demographics, career path, job responsibilities), identify important activities and training needs (resulting in distinguishing tangible and intangible skills), and describe the level of satisfaction and accomplishment revenue managers possess in their current positions.
  BUSINESS/MEETINGS 85.3%
Of Planners Looking For New Resources According To Results Of HSMAI’s
Affordable Meetings® Survey27 March 2007 | MCLEAN, VA | According to a survey of pre-registrants attending the seventh annual Hospitality Sales & Marketing Association International’s (HSMAI) Affordable Meetings® Mid-America show April 11 – 12, 2007 at Chicago’s Navy Pier, the majority of the respondents (66.2 percent) expect to plan more meetings in 2007 and beyond. View Article | Print Article | Send to a Friend Meeting
Professionals International Announces Professional Education
Conference-Middle East in Dubai for 200828 March 2007 | Abu Dhabi, UAE/Dallas, USA | Meeting Professionals International (MPI) announced today at the 2007 Gulf Incentive, Business Travel & Meetings Exhibition (GIBTM) in Abu Dhabi that MPI would launch a Professional Education Conference-Middle East (PEC-ME) in April 2008 in Dubai immediately preceding GIBTM. View Article | Print Article | Send to a Friend Group
Travel Planet Marks Seventh Anniversary with New Site for
Groups30 March 2007 | Pigeon Forge, TN | Group Travel Planet, LLC, the pioneer and leader of online group travel booking, today announced the launch of GroupAbout.com, a new community site for groups on the go that combines the power of the company’s advanced group-booking engine with new collaboration and social networking tools that make it easier for groups to plan and share information. View Article | Print Article | Send to a Friend [MULTIMEDIA] Marriott
Hotels & Resorts - Check-In and Plug-In to the Future of Guest Room
Technology29 March 2007 | WASHINGTON | Imagine having the power to turn your guest room into your own personal digital command center for work and relaxation? At Marriott Hotels & Resorts, it will be as easy as check-in and plug-in to a whole new level of guest room technology, with 32-inch LCD high-definition televisions and the industry's only digital plug-in panel. View Article | Print Article | Send to a Friend MPI
Announces New Global Strategy at Annual European Conference28 March 2007 | Copenhagen/Dallas | Meeting Professionals International (MPI) announced significant details of its new global strategy March 18 at Professional Education Conference-Europe in Copenhagen. Attending the event was HRH Crown Princess Mary of the Kingdom of Denmark, patroness of the conference. View Article | Print Article | Send to a Friend HSMAI’s
Affordable Meetings® Mid-america Welcomes New Sponsors & Supporters
For 2007 Program19 March 2007 | MCLEAN, VA | Enhanced agreements between the Hospitality Sales & Marketing Association International’s (HSMAI) Affordable Meetings® Mid-America and its valued sponsors and supporters have resulted in expanded opportunities for all show attendees. View Article | Print Article | Send to a Friend INTERNATIONAL Benelux
Hotel Industry To New Heights | Howath Reports2 April 2007 | The hotel industry in The Netherlands, Belgium and Luxembourg is showing a strong recovery. Research by Horwath HTL shows that the Dutch three, four and five star hotels achieved an average occupancy of 73.0% in 2006 with an average room rate of € 104. In Belgium and Luxembourg, the hotels report an occupancy of 71.0% and an average room rate of € 96. View Article | Print Article | Send to a Friend WTTC
reveals strong growth for Brazil Travel & Tourism30 March 2007 | Sao Paolo, Brazil - Latin America Travel & Tourism is expected to generate US$186.4bn of economic activity, growing to US$304.3bn by 2017 according to the World Travel & Tourism Council's (WTTC) 2007 Tourism Satellite Account (TSA) research, sponsored by Accenture and prepared by Oxford Economics. View Article | Print Article | Send to a Friend European
hotel supply in 2007 | The cards are shuffled among the Top 10, while
Accor is still leading19 March 2007 | The global growth of the hotel supply in the European union is more dynamic. The rhythm is increasing with 2.3% new rooms at the beginning of 2007. View Article | Print Article | Send to a Friend Will
Extended Stay Hotels Take The UK By Storm?8 March 2007 | Increased workforce mobility and a greater emphasis on cost savings are driving a new era of extended stay hotels in the UK and Europe according to PricewaterhouseCoopers LLP ‘Hospitality Directions Europe’ released today. View Article | Print Article | Send to a Friend Ana
InterContinental Tokyo Opens – Established Landmark Hotel Gets A New
Co-brand Name2 April 2007 | Tokyo | ANA InterContinental Tokyo, IHG ANA Hotels Group Japan’s first co-branded ANA InterContinental property, opened yesterday amid springtime cheers and festive revelry. Guests and hotel employees, along with their family and friends, gathered for a ceremonial unveil of the new hotel signage, as well as a celebratory champagne toast in the hotel’s main lobby. View Article | Print Article | Send to a Friend FEATURED DOWNLOAD  Technologies
& Trends That Are Transforming Digital Marketing | HSMAI Marketing
ReviewThe digital marketing environment of the Internet continues to evolve, offering marketers additional new ways of reaching out to consumers. However, it is not only technology that is transforming online marketing; it is also the ways in which those technologies are used by travelers that is helping to change the nature of the Web as a marketing medium. This continuing evolution means that marketers must continuously adapt their approaches within the evolving digital travel marketplace.
TRAVEL INTERNET MARKETING FOCUS A
Benchmark Survey on Hotel Internet Marketing Budget Planning and Best
Practices in Hospitality | By the HeBS Team13 March 2007 | Over the past few years, hoteliers have been hard at work trying to grow their online marketing revenues. Using techniques like website design, search engine optimization, paid search marketing and email blasts, many have been very successful. However, with all of the new Internet marketing channels now available (ie. View Article | Print Article | Send to a Friend Videoagency, a new European venture, has launched the first online hotel
video portal called Trivop.com2 April 2007 | For the first time ever, Trivop.com allows consumers to start their hotel search by watching hotel videos -a vital tool that allows them to make an educated choice when deciding which hotel to stay in. Have you ever been disappointed when walking into a hotel or a hotel room, realising that the product you see before isn't exactly like the description or pictures presented on the website? View Article | Print Article | Send to a Friend Online
Revealed Canada Announces Orbitz as the Premiere Sponsor for the 2007
Canadian Online Travel Conference4 April 2007 | Toronto, On, The May 28 & 29th “Must Attend" Canadian Online Travel conference, will take place this year in Toronto, Ontario. Online giants such as Google, Yahoo and Orbitz will bring together their thoughts on the Canadian Online Travel Market, along with a ground breaking travel study presented by Phocuswright – sponsored by the Canadian Tourism Commission (CTC). View Article | Print Article | Send to a Friend Hyatt
Hotels & Resorts First Hotel Chain to Create Destination-Specific
Digital Download Music Program27 March 2007 | CHICAGO | Today, Hyatt Hotels & Resorts announced its new digital download music pilot program, in partnership with leading digital music agency Audiosuite, at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch and Hyatt Regency Lost Pines Resort and Spa located between Austin and Bastrop, Texas. Individual properties will offer unique, destination-specific music collections, making Hyatt’s program truly a first in the industry. View Article | Print Article | Send to a Friend REVENUE MANAGEMENT FOCUS Participants
in Inaugural NBTA Business Travel Financial Forum Learn About the Business
of Business Travel28 March 2007 | New York, NY | The National Business Travel (NBTA) yesterday welcomed more than 230 participants to the NBTA Business Travel Financial Forum for “A Wall Street Look at the Business of Business Travel.” View Article | Print Article | Send to a Friend The
Next Generation- Revenue Opportunity Management21 March 2007 | San Diego, CA -- Famous generals have long recognized the difference between a war of position and a war of movement. The former requires an army to hold its ground; the latter requires an army to be nimble and to employ strategy to exploit the weakness of the enemy. View Article | Print Article | Send to a Friend HSMAI
University Announces One-of-a-kind Computer Simulation Experiences
Presented By Peter Starks20 March 2007 | MCLEAN, VA | The Hospitality Sales & Marketing Association International (HSMAI) University is offering a rare opportunity to participate in two “one-of-a-kind” computer simulation experiences as part of its programming this year. View Article | Print Article | Send to a Friend RESORT MARKETING FOCUS Jumeirah
Selected To Manage New Seafront Development On Palm Jumeirah2 April 2007 | Dubai | Jumeirah, the dynamic and rapidly growing Dubai-based luxury international hospitality group and member of Dubai Holding, has signed a letter of understanding to manage one of Palm Jumeirah’s most prestigious and unique new beach front developments. View Article | Print Article | Send to a Friend Ritz-Carlton
launches new resort brand, The Reserve, with West Caicos
property2 April 2007 | Chevy Chase, Md | The Ritz-Carlton Hotel Company, L.L.C., recognized as the global leader in luxury surroundings, service and residential lifestyle, will introduce an exclusive new resort brand, The Reserve, with the 2008 debut of Molasses Reef, a 125-room boutique hotel on the secluded island of West Caicos, in The Turks and Caicos Islands. View Article | Print Article | Send to a Friend HOTEL DIRECTOR OF SALES & MARKETING HSMAI
University Announces One-of-a-kind Computer Simulation Experiences
Presented By Peter Starks20 March 2007 | MCLEAN, VA | The Hospitality Sales & Marketing Association International (HSMAI) University is offering a rare opportunity to participate in two “one-of-a-kind” computer simulation experiences as part of its programming this year. View Article | Print Article | Send to a Friend The
true story of two difficult guests | By Doug Kennedy2 April 2007 | As a hospitality industry trainer, I’ve often said there’s no such thing as difficult guests, just nice people going through rough spots in life. Here’s a recent true story to demonstrate. It was early morning. Too early. After only 90 minutes of sleep, I awoke immediately, and as I headed down to the lobby to catch the hotel van, I was grateful to have at least made it back to my home state of Florida. View Article | Print Article | Send to a Friend Relationships
Matter! | Proving Loyalty Leads to Profit | By Madigan Pratt27 March 2007 | No summary available. View Article | Print Article | Send to a Friend How I
Do It: Hotelier Mark Hamister's Strategies For Getting Through The Day
Efficiently | By Mark Hamister27 March 2007 | My pledge to personal communication with all of my co-workers and business partners forces me use my time as effectively as possible. Here's how I manage to find time for everyone and still stay on top of the game: View Article | Print Article | Send to a Friend Disappearing
Front Desk | newsobserver.com27 March 2007 | Something is disappearing from hotel lobbies across the Triangle: the imposing, impersonal front desk. Desks that resemble tables or podiums are replacing those long, marble barriers -- for decades the cold centerpiece of the American hotel lobby -- as more hotels experiment with new check-in procedures aimed at cutting down long lines and making guests feel more welcome. Consider: View Article | Send to a Friend SALES & MARKETING FACULTY Cornell
Hotel School’s Student-Run Conference Showcases Leaders in Innovation and
Sustainability2 April 2007 | Ithaca, NY | Why should hospitality leaders embrace uncertainty, disruption and risk when the world prizes confidence, calmness and security? Does innovation really pay? And does sustainability? View Article | Print Article | Send to a Friend Cornell
Hotel School Awards Scholarships to Hotel Leaders in Europe29 March 2007 | Ithaca, NY | The Cornell University School of Hotel Administration has awarded scholarships to three new members of the European Hotel Managers Association. Winners will use the scholarships to attend a course in the school’s Professional Development Program in Brussels, or they may award the scholarship to an associate at their property. View Article | Print Article | Send to a Friend Jim
Quest Named First Entrepreneur-in-Residence at Cornell Hotel School:
Accomplished alumnus returns to campus to stimulate entrepreneurial
instincts in students22 March 2007 | Ithaca, NY | Jim Quest has been appointed Entrepreneur-in-Residence at the Cornell Hotel School’s Leland C. and Mary M. Pillsbury Institute for Hospitality Entrepreneurship. Quest is the first to hold this position at the school and is the second appointee in Cornell University’s Entrepreneur-in-Residence Program. View Article | Print Article | Send to a Friend COLUMNS The
Importance Of Operating Systems: Front-Of-House Service Audits | By
Michael Beam30 March 2007 | An observation we note with our clients, time and again, is that standardized operating processes are a critical component of a food and beverage operation’s long-term success. Standardized operating processes translate into operational consistency, and where service is concerned, consistency is just as important as food. View Article | Print Article | Send to a Friend The
2006 Hotel Industry Board Survey | By Keith Kefgen30 March 2007 | Our eighth annual study of board practices and performance in the lodging industry determined that Four Seasons was the best in market. It was the second time Four Seasons topped the list of publicly traded lodging companies. The last two years have seen significant transition in the areas of corporate governance and executive pay. Shareholders are expecting accountability and transparency like never before. View Article | Print Article | Send to a Friend Energy
Usage and Potential Savings; Great Art in Hotels; Lifestyle Hotels; The
Minimum Wage Issue; Quote of the Month | Nobody Asked Me, But… No. 26 | By
Stanley Turkel, MHS, ISHC29 March 2007 | Energy usage and potential savings- This year, Americans will consume close to four trillion kilowatt hours of electricity. In addition, we will burn through a hundred and forty-three billion gallons of gasoline, which at current retail prices will cost us some three hundred and sixty billion dollars, and twenty-six billion gallons of jet fuel, worth fifty billion dollars. View Article | Print Article | Send to a Friend Hospitality
Lawyer on “LIFESTYLE” hotel mixed-use development. Are Valencia and
Miraval the new paradigms for “lifestyle” hotel mixed-use? | By Jim
Butler26 March 2007 | Hospitality Lawyer on “LIFESTYLE” hotel mixed-use development. Hotel mixed-use has emerged as one of the few ways hotel developers may be able to make a new development economically feasible, with skyrocketing construction costs. View Article | Print Article | Send to a Friend Hotel
Lawyer on Green Hotel Development: Green hotel development is profitable
now! Inspirations from the pioneers make it dangerous NOT to be "green" |
By Jim Butler23 March 2007 | We have talked about a lot of important subjects here on , like hotel management agreements controlling the value of an asset (see "5 Milestones Marking The Road To Success For Hotel Management Agreements"), but I believe we may be on a new frontier where "GREEN" will be more important and faster than anyone ever imagined. It will be faster and better than Gore inventing the internet highway!!! View Article | Print Article | Send to a Friend Mentoring
to the max | By Doug Kennedy22 March 2007 | It is definitely arguable that the role of supervisor or assistant manager in a hotel environment is perhaps one of the most stressful positions on the organizational chart. View Article | Print Article | Send to a Friend  FEATURED RSS FEED: ClickZ News Technorati
Acquisition Will Build Brand ServicesInterpublic
to Acquire Reprise MediaThe
Lobbyist, the Congressmen and the Utah Search Ad LawYahoo's
Panama Scores ViacomSearch
Marketers Content with ROI, Plan to Spend MoreMobile
Marketing Offers Pot of Gold for the BraveExecs
& Accounts for April 11, 2007ESPN's
Spanish Arm Launches Microsite to Bolster Viewing24/7
Real Media Adds Mobile Campaigns to Search Ad ProductMore RSS
FeedsNEW ECONNECT RSS FEEDS NOW AVAILABLE!  Stay on top of what's
happening in your city and the industry. As an HSMAI member, you can now
customize your eConnect news and information to include daily news from
your choice of more than 40 city Business Journals. The HSMAI Foundation's
eConnect research and resource site now gives you the choice of adding
news feeds (via Real Simple Syndication, or RSS) that are updated
throughout the day from Business Journals as well as the top hospitality
industry and consumer publications. Just click here, log in to eConnect if
you aren't already, and choose from the list of available feeds. Click
here to learn more...HSMAI
Chapter Awards At Annual Leadership Conference Honor Volunteer
Excellence23 March 2007 | MCLEAN, VA | The Hospitality Sales & Marketing Association International’s (HSMAI) Annual Leadership Conference, held last week in Memphis, brought together an impressive mix of the organization’s top-level volunteer leadership for two days of strategic planning, discussions and brainstorming, as well as the presentation of the Frank W. Berkman Chapter Awards winners. View Article | Print Article | Send to a Friend HSMAI
Launches Powerful Information Search Tool On Web Site With Debut Of HSMAI
Marketplace21 March 2007 | No summary available. View Article | Print Article | Send to a Friend FEATURED EVENTS  HSMAI's
Affordable Meetings Mid-America 2007 11 - 12 April 2007Chicago, IL HSMAI's Affordable Meetings is a FREE, two day exposition and conference program which takes place annually in three locations across the country, offering an ideal business and networking forum for meeting planners and hospitality sales executives. HSMAI’s
Affordable Meetings® West 2007 19 - 20 June 2007San Jose, CA HSMAI's Affordable Meetings is a FREE, two day exposition and conference program which takes place annually in three locations across the country, offering an ideal business and networking forum for meeting planners and hospitality sales executives.  HSMAI
Revenue Management Strategy Conference 25 June 2007Orlando, FL The date is set for the 4th HSMAI Revenue Management Strategy Conference: June 25, 2007 in Orlando, FL at the city’s Convention Center. Held in conjunction with HITEC and presented by HSMAI’s Revenue Management Advisory Board, the conference will feature a keynote address from Dr. Garrett van Ryzin, Professor of Business, Columbia University Graduate School of Business, on “The Future of Demand Modeling.” HSMAI’s
Affordable Meetings® National 2007 5 - 6 September 2007Washington, DC HSMAI's Affordable Meetings® is a unique, FREE trade show and conference for cost-conscious meeting planners, which takes place annually in three locations across the country. All HSMAI
EventsAll Upcoming
Industry EventsFEATURED HSMAI UNIVERSITY PROGRAMS  HSMAI University programs for 2007 are aligned with HSMAI's
Special Interest Groups to offer specialized content to support business
needs in revenue management, Internet marketing, hotel director of sales
& marketing and resort marketing. Every aspect of the content and
support material included in the HSMAI University program has been
specifically designed and developed for those involved in sales and
marketing, including an inventory of subject matter appropriate to
individuals with responsibilities ranging from entry-level to
advanced.HSMAI-U offers workshops and seminars in various cities, and "Webinars" incorporating 60-minute presentations conducted "live" via the web with audio conference linkage. SPECIAL HSMAI UNIVERSITY PROGRAMS WITH PETER STARKS The seminars are "one-of-a-kind" computer simulation experiences for hospitality executives in sales and marketing, revenue management, and any executive with revenue responsibility. Delivering Business Results: Business Acumen: - May 16, 17, and 18 - September 19, 20, and 21 Revenue Management: Rev® Simulation: Targeting Decisions That Matter: - May 14 and 15 - September 22 and 23 Upcoming 2007 Webinars - April 24, May 8: Revenue Management | Two-Part Webinar Series with Kathleen Cullen - April 12, May 10, May 31, June 8: Creating a Competitive Advantage: Essential Leadership Skills - Four-Part Webinar Series with Cindy Novotny HSMAI University Webinars are recorded and archived. To learn more and purchase archive copies, please click here.
Are you writing a sales letter, an ad, web site copy, or a script for telephone sales? Make sure you use the right words. Scientists have studied which words are the most persuasive. They are:
Notice how often you see professionally written ads that string several of those words together: "You'll love how you save money using our proven secrets to guarantee results." Other words that work like magic are free, yes, and fast. Good sales copy uses these words all the time. It's no wonder some people have their spam filters set to weed them out. Still, these words are so powerful I wouldn't let my ads be caught without them.
Every time it starts up, Outlook Express greets you with a splash screen. Of no particular interest, it is not necessary to see that Outlook Express splash screen more than once. While there is no option within Outlook Express to turn the splash screen off, you can remove it via the system registry. Turn Off the Outlook Express Splash ScreenTo turn off the splash screen when starting Outlook Express:
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L.A.’s Largest Mixer IX
