Event Details

Luncheon Program


Date: 6/23/2010     Time:   11:30 AM - 1:30 PM
Topic: Developing a crisis communication plan - is your hotel prepared?
Speaker: Karen Gee-McAuley Executive Vice President - Blaze Public Relations
Location: Kyoto Grand Hotel & Gardens
120 S. Los Angeles St. Los Angeles CA 90012
Phone: 213-629-1200

Parking: Valet
Cost:
Individual (Group of 1)
Regular Price (after 6/15/2010):
Members: $60, Students: $25, Non-Members: $75
Early Bird (before 6/16/2010):
Members: $45, Students: $20, Non-Members: $60





Description

HSMAI-LAX is worried!

Are we prepared for an emergency?  Do you have planned communication response designed to save lives, protect your assets, and bring critical information to those who need it in a timely manner? Certainly our core business is hospitality and our guests as we provide our services with our guest’s safety and comfort at the top of the list, but when an emergence situation develops do you have you these three key elements? 

  1.  A clear communications protocol and structure – before a crisis hits -- to limit inaccurate dissemination of information and damage to your hotel’s business and its reputation?
  2. Is your response plan armed with the systematic approach to internal and external contact and coordination with those individuals and organizations that are involved in your incident?
  3. Have you identified the important “Dos and dont's” in working with and managing the media and the best methods of information dissemination during a crisis? 
History is littered with disasters where, had we been better prepared, had we developed critical and tactical response plans, and had we responded quickly and intelligently; the catastrophic event could have been minimized, lives saved, and responses coordinated for the best possible outcome given the nature of the emergency.
 
With that in mind your HSMAI for the Greater Los Angeles area has brought together a prestigious panel of local experts for a day of planning your preparedness; a day of “how to’s” for responding to all kinds of emergencies; from tactical responses to emergency communication.

GUEST PANELISTS:

 



 


[ Back ]